Bishop Maserati Alfa Romeo

Love Essence! I wasn't planning to drive off in a new car, at least not until the 2019s came out. I just wanted to test drive and think on it for a while while I d I wasn't planning to drive off in a new car, at least not until the 2019s came out. I just wanted to test drive and think on it for a while while I did more research and searched for a buyer for my old car. My salesperson (I forgot his name) and the General Manager Kirk made me feel so comfortable and they price vehicles so low to begin with (lower than anyone else) so I didn't need to negotiate one bit (I hate negotiation). They didn't pressure me one bit and had the patience of saints while I hemmed and hawed for probably 30 minutes. Buying my Giulia was the best car buying experience I've had. From sales to service, everyone at the dealership has been absolutely delightful so I'll be getting my car serviced there instead of the AR dealers closer to me in Dallas and McKinney. More

Fantastic Service Aymen was professional an courteous. He helped me get into the exact vehicle that I wanted at an excellent price. I would highly recommend Essence and Aymen was professional an courteous. He helped me get into the exact vehicle that I wanted at an excellent price. I would highly recommend Essence and Aymen. A++ More

Excellent car buying experience All of the staff was friendly and helpful. Staff is very knowledgeable and demonstrated vehicle features. Nice dealership environment with a great ve All of the staff was friendly and helpful. Staff is very knowledgeable and demonstrated vehicle features. Nice dealership environment with a great vehicle selection. Great prices with simple and low stress purchasing experience. More

No bull, no BS. The fastest car buying experience I ever had A car sales experience like no other. I contacted Essence Alfa Romeo to inquire about their Stelvio. Ayman quoted me a price that was far better t A car sales experience like no other. I contacted Essence Alfa Romeo to inquire about their Stelvio. Ayman quoted me a price that was far better than expected. In less than five minutes I had made arrangements to pick up a car later that day. I stopped by to select my color choice. The negotiation and paperwork combined took less time that my color selection. I picked up a well detailed vehicle with a full tank of gas later that day. Ayman helped set up my mobile bluetooth connection and went over the various configurations and features of the vehicle. All car purchases should be this easy. Thank you Essence. More

Okay experience. Never felt truly valued Never felt truly valued. The salesman didn’t make me feel special and was never engaged in the buying process. Felt like just another number to him. Never felt truly valued. The salesman didn’t make me feel special and was never engaged in the buying process. Felt like just another number to him. The overall staff seemed the same More

Outstanding Team and Service! Their team is outstanding and are so helpful. A big thank you to Ayman and Evan! Not only did I purchase a car here, which by the way was so seaml Their team is outstanding and are so helpful. A big thank you to Ayman and Evan! Not only did I purchase a car here, which by the way was so seamless and smooth, (Thank you Ayman for a great overall experience) but their customer service continues to impress me. I had an issue with a tire that I had to get replaced elsewhere, because I do not live in Hurst. Well, the service I received at the other dealership was truly a bad experience. I wanted to get my tire looked at by Essence because I did not feel comfortable with the job that was done at the other dealership. When I called Ayman and Evan, they said, "Bring it over. We will take care of it." They did what they said, and took care of it. They go above and beyond to help you. From the buying experience to the service center, they are helpful and trustworthy. I can't recommend this place enough. More

Great experience! AJ was great to work with. He was very knowledgeable about the industry and was very helpful. I will definitely come back to essence when looking for AJ was great to work with. He was very knowledgeable about the industry and was very helpful. I will definitely come back to essence when looking for my next car. More

Ayman M. Rocks! The recent lease of my Alfa Romeo Guilia was the easiest car purchase ever. I knew from reading reviews that Ayman was the salesperson I wanted to wo The recent lease of my Alfa Romeo Guilia was the easiest car purchase ever. I knew from reading reviews that Ayman was the salesperson I wanted to work with. He was very knowledgeable, friendly and not at all pushy. I didn't want to wait around the dealership all afternoon, so I test drove the car, ran the numbers with Ayman, filled out the paperwork and left - in less than an hour. I arrived the next morning to pick up my car. Easy peasy! And Essence's prices can't be beat. I highly recommend this dealership and Ayman M. More

First Car purchase buying experience The experience was great and perfect for our son's first car purchase. He learned a lot about how the process works and how to find the best value fo The experience was great and perfect for our son's first car purchase. He learned a lot about how the process works and how to find the best value for his needs. More

Good Experience Had a small issue after we took delivery the car. Took the car back and problem was fixed while we waited. However a week later the same issue. (again Had a small issue after we took delivery the car. Took the car back and problem was fixed while we waited. However a week later the same issue. (again not a major problem) Because we live quite a distance from Hurst and had taken the car back to resolve the problem once before. Ayman promised they would pick up the car from us and drop of a loan car. He followed through on this. The problem was resolved without any further issues. After about 10 days Ayman personally called me to find out if everything was ok. Not often that a dealership will take the time and trouble to follow up personally. Essence is definitely dealership to work with. One of the best we have ever dealt with. Fantastic customer service. More