Bishop Maserati Alfa Romeo

service the car was ready very quickly and friendly and helpful. l would go back. gave me good info abour my car and its service needs. the car was ready very quickly and friendly and helpful. l would go back. gave me good info abour my car and its service needs. More

Fast & easy service Needed an oil change & new tire. Initially I had to call a few times as they don't always answer their phone. They will call back if you leave a msg a Needed an oil change & new tire. Initially I had to call a few times as they don't always answer their phone. They will call back if you leave a msg and after some phone tag I finally set an appt. They were out of loaner cars but it was OK as I was meeting a co-worker that picked me up. They called within a few hours to say it was done. Car was clean and well taken care off. More

New car purchase Ben was light-hearted and informative of our purchase. He was able to walk us through the financial aspects of our purchase. The process seems easy an Ben was light-hearted and informative of our purchase. He was able to walk us through the financial aspects of our purchase. The process seems easy and no pressure. All numbers were clear. More

They go the extra mile I'm very pleased with my experience at essence Maserati for servicing my quattroporte. Whether it be a warranty issue or routine service, they go the I'm very pleased with my experience at essence Maserati for servicing my quattroporte. Whether it be a warranty issue or routine service, they go the extra mile to make sure you are 100% satisfied. Highly recommended! More

Top Notch Customer Service Ayman offered the most outstanding experience that i had purchasing a car remotely. Discussed the details over phone, quote was sent over mail and the Ayman offered the most outstanding experience that i had purchasing a car remotely. Discussed the details over phone, quote was sent over mail and then i traveled to pick up car. After a long drive it was amazing to see the car was cleaned up and ready in front of dealership for pickup.Excellent experience at Essence. More

Excellent Experience Ayman and the Essence team provided us with a seamless car buying experience. I can’t speak highly enough of their service and willingness to work thr Ayman and the Essence team provided us with a seamless car buying experience. I can’t speak highly enough of their service and willingness to work through the details. More

Stelvio We found the Stelvio we wanted online, and came into the dealership to take a look. Ayman wasted no time in taking us to the one we wanted, as well a We found the Stelvio we wanted online, and came into the dealership to take a look. Ayman wasted no time in taking us to the one we wanted, as well as confirming it had all the options and packages we desired. Financing was super-quick, there was zero back and forth with the finance people, and we settled quickly on the deal. One of the quickest and best experiences yet, and my wife and I have bought from Porsche, BMW, Mercedes, Maserati, Chevy and Ford just in the past 5 years. More

Amazing vehicle, the experience not so much! Alfa Romeo is in a league of its own, so this is not the experience we would have expected. Initially, we were pleased with the sales experience. Howe Alfa Romeo is in a league of its own, so this is not the experience we would have expected. Initially, we were pleased with the sales experience. However, after the purchase issues surfaced, there was limited follow through by Ayman and the GM to get this resolved timely. In fact it took over three weeks to put the mater to rest. More

Amazing! Adam was the best! He had the car ready for me to look at and test drive. Everything was perfect. I got in and out within 2 hours. I hate care shoppin Adam was the best! He had the car ready for me to look at and test drive. Everything was perfect. I got in and out within 2 hours. I hate care shopping but Adam made it super easy. I would totally come back here again if I need another vehicle. More

Great Team Great people to work with. Initially spoke with Ayman then with Kirk the GM on the phone. Kirk was very responsive to the questions I asked.as I w Great people to work with. Initially spoke with Ayman then with Kirk the GM on the phone. Kirk was very responsive to the questions I asked.as I was hesitant to buy an Alpha Romeo. Extremely professional. He made me feel very comfortable. No stories or evasive answers to all my questions regarding Alpha Romeo. Then I worked with Ayman initially on the purchase. He is fantastic, professional and has an amazing amount of patience. This was all on the phone, asked him a ton of questions and got the answers I needed. He never once pushed me into buying a car. After 3 days of talking I bought a Stelvio TI Sport over the phone. I wanted to take delivery immediately but some issues on financing as I put the car in my wife's name. She was out of town and I wanted to drive the car to her. However between Ayman and Ben in financing they made it happen even though the wife was not there. Wow now that's incredible. Bought many cars over the last 30 years and never had a dealership that is so responsive and accomodating in a customers needs, or totally willing to make sure if possible to do everything possible to make you feel that you are the most important person and not just another "customer" Ayman thank you so much for making this suck a positive experience. Kirk you have an incredible team. Other dealerships need to lean how to treat and respect prospective customers. I had a small issue with the car on the Saturday and was 150 miles away. Sent Ayman a txt within 30 minutes he called me back and minor problem solved. So have you ever had a sales person after they have sold you a car respond so quickly. Went back on the Monday so wife could sign the paperwork. Again the team were great. including Adam and the service guy Jorge who both helped explain to the wife all her questions. It was late and they were technically closed but we never felt rushed or like they had to leave. Ayman you were fantastic thank you for making this such a pleasant experience. I did try to work with 2 other dealerships in Dallas and McKinney my advice DONT they have no clue how to treat a customer. If you are looking or considering buying an Alpha or Maserati go to Essence you will not be disappointed. . Initially i spoke with him on the phone asked dozens of questions as i was hesitant to buy an Alpha More