Bishop Maserati Alfa Romeo
Hurst, TX
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bait and switch Don't expect anyone to call you back from this dealership. I was given a price on Monday and the next day the price went up $3000. Don't expect anyone to call you back from this dealership. I was given a price on Monday and the next day the price went up $3000. More
Great experience! Great customer service! Great experience! Great prices! We reserved our vehicle because we drove in from Austin. The car was waiting for us cleaned an Great customer service! Great experience! Great prices! We reserved our vehicle because we drove in from Austin. The car was waiting for us cleaned and filled with gas. They got us a great monthly payment and an even better interest rate. We enjoyed coffee and conversation while we waited for our financing which was a short period of time. When we buy another car in the future we will definitely be going back! More
Great reliable service Walked in, knew exactly what we needed tried one car and walked out with it. Fastest car dealership I’ve ever been to. We will be back! Walked in, knew exactly what we needed tried one car and walked out with it. Fastest car dealership I’ve ever been to. We will be back! More
Adam did exactly what he said he would do, very friendly. The car was presented very well...that's a great start. Clean but not covered in shiny spray from the detail shop. The test drive process was simple a The car was presented very well...that's a great start. Clean but not covered in shiny spray from the detail shop. The test drive process was simple and friendly, and Adam was low pressure and helpful. Adam did exactly what he said he would do and I am more than pleased with my entire experience at Essence. More
Perfection! My experience at Essence was without a doubt the best car buying experience I have ever had in 33 years of buying automobiles. After spending seve My experience at Essence was without a doubt the best car buying experience I have ever had in 33 years of buying automobiles. After spending several days looking at multiple dealerships for a certain model....I found Essence 15 minutes from my house! No need to travel to Dallas again...perfect location, perfect selection and dealing with Adam Assi was a perfect closure to a automobile purchase. Very professional, no pressure. Excellent customer service...will return again and again! More
Other Dealers should strive to be this good Hands down the best car buying experience I have ever had. I have purchased over 30 cars in my lifetime, from Hyundai's to Ferrari's and Ayman M made Hands down the best car buying experience I have ever had. I have purchased over 30 cars in my lifetime, from Hyundai's to Ferrari's and Ayman M made the experience flawless. I was at my local Alfa Romeo dealer in Austin trying to buy a car and had found Essence Maserati online with the exact car and price I wanted. When trying to negotiate a price with my local dealer to buy the Stelvio I asked them to match the Essence price and I would buy the Stelvio from them. That dealer told me that Essence would never sell the Stelvio at the listed price advertised and that it was just a tactic to get you in the door. I called their bluff, while seating at the salesman's desk and called Essence asking to speak with the new car salesman. I was transferred to Ayman M and he handled my barrage of questions asking if the listed price was correct and that the Stelvio was still available for purchase. He responded yes. I gave my local dealer one more chance to make a sell. They couldn't come close to the price I wanted. I called Ayman M back from my local dealers parking lot and put down a deposit to hold the car. Ayman M walked me through the steps needed to get my financing in place. I flew up a couple of days later to pick the car up and drive home. During my visit to Essence I was treated with nothing but respect and felt in good hands. A++++ in my book. Keep up the good work! More
Excellent Service We had a great experience purchasing our used car at Essence Maserati. They were very professional, courteous and helpful. We were pressed on time a We had a great experience purchasing our used car at Essence Maserati. They were very professional, courteous and helpful. We were pressed on time and they thorough and efficient. We are thrilled with the car and the deal that we got. More
Truck Purchase We drive in from out of town to look at a truck. Even though it took longer than we hoped for, our salesman, Mario did an excellen job! He was very We drive in from out of town to look at a truck. Even though it took longer than we hoped for, our salesman, Mario did an excellen job! He was very friendly, helpful and professional and made us feel like he was our advocate!...and archive was great! He HAS to be your top salesman because he is awesome! Will definitely recommend! Thanks again Mario! More
Excellent customer service! I started working with Ali back at the first of November. I was looking at a Land Rover they had on the lot, but was just shopping around at the time. I started working with Ali back at the first of November. I was looking at a Land Rover they had on the lot, but was just shopping around at the time. He was patient with me, and would email me occasionally to see how it was going or if he could help. I ended up buying from them, and I feel like Ali went above and beyond to make me happy with the purchase. I'd highly recommend Essence and Ali! More
Exceptional! I can’t say enough good things about my experience purchasing my new Alfa. Ayman was very knowledgeable, professional, and patient. From the moment I can’t say enough good things about my experience purchasing my new Alfa. Ayman was very knowledgeable, professional, and patient. From the moment we shook hands to meet until he handed me the keys to drive off I felt confident in my purchase. I’m a woman who can’t make up her mind, never once did I feel less than VIP and he went out of his way to be sure I understood everything about the cars features and functions and the purchasing details Happy Customer. More