Bishop Maserati Alfa Romeo

Great visit I contacted Essence about a week ago to look at an Alfa Romeo. I was coming from about 450 miles away for a 2 day conference & I wished to drive a Gu I contacted Essence about a week ago to look at an Alfa Romeo. I was coming from about 450 miles away for a 2 day conference & I wished to drive a Guilia. I was called by Ayman promptly that evening, and we made an appointment. There is no Alfa dealership within 300 miles of me, so this 2 day stay was my only chance to drive the car. I had limited time, so Essence was very helpful in arranging a test drive of the exact vehicle I found on there website. Ayman & the vehicle were waiting for me when I arrived at 9:15 AM. Ayman tailored the test drive to my specific needs. The price was very fair, and there was not much haggling. I did purchase the vehicle. I have purchased numerous Audi's, 2 BMW's, and 1 Porsche, and I cannot think of any improvements I would make to this dealership. I would gladly use Essence & Ayman again. It was worth the drive from Baton Rouge. More

Great Experience, Great People My car was totaled and I was in need of another in a crunch. I did a ton of research for the Dallas area and Essence Maserati had a range of used BMW My car was totaled and I was in need of another in a crunch. I did a ton of research for the Dallas area and Essence Maserati had a range of used BMW 320i options, which is the model I ended up going with. The car I drove off of the lot has a great paint job, looks like new, and the service was fantastic. Adam Assi helped me out from end to end and made it easy - answering any questions along the way. I truly would recommend this dealership to friends and family and I'm excited to be driving something I love. More

Amazing First of all I would like to thank Kirk for all the hard work. He started doing since I reached out to him. It was a very fast process he took care of First of all I would like to thank Kirk for all the hard work. He started doing since I reached out to him. It was a very fast process he took care of all the paper work getting it all the information he needed. One of the best workes I’ve seen trying to get everything ready for us when we visited the dealership. Essence Maserati was an excellent place very clean and neat all the workers were very friendly and that counts a lot. Kirk even took the time to tell us that he wouldn’t be able to make for our visit on Saturday but he passed us down to Ayman which he took care of us from that point and lead us to purchase our vehicle. Thanks again everyone that played a huge part for us getting the car we wanted. More

Inadvertent Long-term Relationship Have been waiting for Alfa Romeo to return to US. Am presently an owner of the usual German marques so was somewhat apprehensive when considering pur Have been waiting for Alfa Romeo to return to US. Am presently an owner of the usual German marques so was somewhat apprehensive when considering purchasing a Giulia. I selected the Quadrifoglio and at the Giulia roll out last June, was disappointed that Essence did not have that model available for a test drive. I left my contact information with Kirk Frederick who followed up in August to let me know a car was available for a test drive. I am aware that some dealerships are disinclined to offer test drives of this particular model except for "serious buyers" but did not experience that phenomenon with Kirk or Ayman. Ordered the vehicle and took delivery of it in mid-January. Unfortunately, upon closer inspection of the new car, I identified several "quality escapes" in the exterior paint. I contacted Kirk and Ayman who immediately escalated my case to FCA. My interactions with any employee I've encountered at Essence is always conducted with courtesy and professionalism. More

Extraordinary service and care We have been shopping luxury cars for a few months across all brands in DFW, We really felt the most appreciated and comfortable we would have a trans We have been shopping luxury cars for a few months across all brands in DFW, We really felt the most appreciated and comfortable we would have a transparent and “square” deal with Ayman at Essence. Kirk the manager was also just terrific. They spent extra time ensuring we received all the incentives we would qualify for. We also felt the trade in was handled fairly, a rarity in car sales. I would recommend Ayman to any friends or family, overall the best auto purchase transaction we have had. More

Exceptional! Why would someone drive to Dallas from Houston to purchase a vehicle? Because of exceptional service, courtesy, price, and selection! We purchased t Why would someone drive to Dallas from Houston to purchase a vehicle? Because of exceptional service, courtesy, price, and selection! We purchased two Stelvios with Ayman as he graciously helped us choose exactly what we wanted. We are not the easiest to please, yet Ayman diligently showed us different vehicles until we made decisions and found the perfect two for us. Not only was the professionalism stellar, we also felt befriended and enjoyed the day. To close the deal, both vehicles were detailed, fueled up, and ready to go...as well as finance and paperwork with Ben. On top of that Ayman asked Jose to deliver the second vehicle for us from Hurst to our Dallas apartment. We left with confidence of making the right choices and that we will receive excellent service in the future. Thanks guys, you're the best! Matt L More

Essence is the BEST dealership experience I’ve ever had I’m a lifelong car guy, but my dealership experiences have been aweful. Essence far exceeded my expectations. No pressure and they listen! Thanks gu I’m a lifelong car guy, but my dealership experiences have been aweful. Essence far exceeded my expectations. No pressure and they listen! Thanks guys!! More

Extremely Pleased Ayman was referred to me from another customer due to a great experience. He made this experience very easy and enjoyable. I was able to have a direct Ayman was referred to me from another customer due to a great experience. He made this experience very easy and enjoyable. I was able to have a direct conversation with Ayman about my needs and he was very attentive and responsive. I love my new car and and a extremely pleased with the whole process. I would definitely recommend to a friend. More

My Alfa Ayman was great not pushy but stayed in contact with us. He stayed late with us and the finance department to make sure all of our questions were answ Ayman was great not pushy but stayed in contact with us. He stayed late with us and the finance department to make sure all of our questions were answered. Thanks Scott More

My Stelvio I appreciated the no pressure approach to buying a car. Never once was the phase "what will it take for you to buy today?" Ayman new EVERYTHING abou I appreciated the no pressure approach to buying a car. Never once was the phase "what will it take for you to buy today?" Ayman new EVERYTHING about the Stelvio. The closing process was quick and easy. Love my Alfa. More