Bishop Maserati Alfa Romeo
Hurst, TX
Filter Reviews by Keyword
By Type
Showing 1,273 reviews
Bought a 2017 Levante Saw the used Levante on Autotrader. I dealt with Rami for a few days over the Christmas holidays by phone and email as I live in Tulsa, OK. Rami was Saw the used Levante on Autotrader. I dealt with Rami for a few days over the Christmas holidays by phone and email as I live in Tulsa, OK. Rami was very helpful and decisive in his dealings with me. He followed up on my questions in a timely manner on email and in a matter of a few days we made a deal over the phone including the trade-in of my '18 Mercedes GLE 350. Rami had all the paperwork completed before I got to the dealership so the transition was timely and painless. I would definitely recommend your dealership to anybody who is in the market. It is everything that I had hoped for! Steve More
Listened to me and I got what I asked for. Ayman listened to what I wanted and needed in a car and pulled up the car for me to look at. He brought it around for me to drive and it met exactly Ayman listened to what I wanted and needed in a car and pulled up the car for me to look at. He brought it around for me to drive and it met exactly everything I requested. I have been looking at the Stelvio at other locations and with Ayman I got exactly what I wanted and also met my financial goals. Ayman was easy to work with and he went the extra mile to deliver my car to me which I really appreciated. He is not a pushy salesman and did not confuse me with options and sales talk but explained everything thoroughly. More
Excellent assistance and no hassles! Rami and Essence did a great job for me. Helped me sort through what I wanted on the vehicle without pressure and any hassle. I would definitely reco Rami and Essence did a great job for me. Helped me sort through what I wanted on the vehicle without pressure and any hassle. I would definitely recommend them for at least one of your stops, if not your only stop when you go car shopping at this high end level. More
Service on Alfa Romeo The staff are friendly and knowledgeable, go out of there way to help me in any way or means possible. All in all best service department around. The staff are friendly and knowledgeable, go out of there way to help me in any way or means possible. All in all best service department around. More
White Glove Treatment From the first time I walked into the dealership, I was greeted by Adam who offered me a beverage and he knew I was there to see Ayman before I asked. From the first time I walked into the dealership, I was greeted by Adam who offered me a beverage and he knew I was there to see Ayman before I asked. Adam directed me to Ayman who was nothing but professional in determining what options I wanted in my new Giulia, he had the car pulled around and work hard to impress me with the exciting features; I don't believe either Adam or Ayman knew that my current car was a Maserati Ghibli as we hadn't discussed those details. Once I determined which car I wanted to purchase, it was time to negotiate a trade price for my Maserati, Ayman took all the details down on my car, and when he came back with an offer, I was pleased he didn't try to beat me down, the number he gave me I had already researched and determined that would be a fair price for my car, when Ayman disclosed the number I was speechless, I couldn't believe he was offering me the exact value that I had determined from my research, at that point I decided to relax and enjoy the experience, because purchasing a new car should be an exciting experience, not stressful. Ayman and he entire team made purchasing my new Giulia an exciting experience, I was so excited I forgot to have Ayman take a picture of me in my pretty red Giulia in front of the dealership, as I've done for all my prior purchases, but I'm sure when I'm in the area, I can stop by and get my picture. If you're looking for a fair, stress free, exciting experience in purchasing a new car, stop by Essence Maserati Alfa Romeo, and ask for Ayman and Team. More
It was easy! I brought my Maserati in for service and it was easy. Service was very helpful and explained everything clearly. Essence is the only place i'll bring I brought my Maserati in for service and it was easy. Service was very helpful and explained everything clearly. Essence is the only place i'll bring car service. More
Great vehicles. No pressure shopping. I am very happy with my purchase! The business model is great. They heard what I asked and did what they needed to make it work. Thank you! I am very happy with my purchase! The business model is great. They heard what I asked and did what they needed to make it work. Thank you! More
Quick, Excellent Customer Service Salesman, Allen J., made the purchase transaction effortless and painless. He did an excellent job communicating with my bank and getting all documen Salesman, Allen J., made the purchase transaction effortless and painless. He did an excellent job communicating with my bank and getting all documentation to them in a timely manner. The vehicle's temperature control system was not working and Allen was very efficient at making sure everything was in working order before we left the lot. More
Great car buying experience! Ayman is very knowledgeable! He’s on the top of his game for Alpha Romeo in DFW! I gave him lists on what I must have on my new car and he was able to Ayman is very knowledgeable! He’s on the top of his game for Alpha Romeo in DFW! I gave him lists on what I must have on my new car and he was able to deliver on all of my requests! He’s awesome! I will recommend Essence Maserati Alpha Romeo to all my Friends and Family! More
Excellent excellent excellent Very friendly service. Rami answersed all of our questions very patiently and made us very comfortable when we walked in to dealership. No sales press Very friendly service. Rami answersed all of our questions very patiently and made us very comfortable when we walked in to dealership. No sales pressure and we truly enjoyed our new buy. Thx More