Bishop Maserati Alfa Romeo
Hurst, TX
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Great Serivice I bought a vehicle from out of state and dealt with Justin. Due to unforeseen events Justin was not in the office when I arrived but he put me in to I bought a vehicle from out of state and dealt with Justin. Due to unforeseen events Justin was not in the office when I arrived but he put me in touch with JT. JT picked me up and brought me to the dealership. The staff was friendly and very accommodating. Don, Danny and Adam where extremely helpful and made the easiest car buying experience I've ever had. I highly recommend this dealership. The prices are unbelievable, which is why I flew 1200 miles to buy. More
Not a good experience Rami Rassas is the rudest car sales man I have ever come across. Avoid him like the plague at this dealership. He made the dealership lose an almost c Rami Rassas is the rudest car sales man I have ever come across. Avoid him like the plague at this dealership. He made the dealership lose an almost confirmed sale due to his attitude and words. Other staff like JT and Ben Rojas are a pleasure to work with. More
First Lease - Easy Breeze! Ayman is the Man! My wife and I leased our first Alfa Romeo Stelvio in November '18. Ayman was was a pleasure to work with. He answered all of our qu Ayman is the Man! My wife and I leased our first Alfa Romeo Stelvio in November '18. Ayman was was a pleasure to work with. He answered all of our questions through voice, text, and email. In person, he was even better because he was laid back and super funny. After settling our numbers over text/email, we arrived at Essence Alfa Romeo, test drove the Stelvio, and about 20 minutes later, we were on our way home with our new Alfa Romeo Stelvio. We love the SUV, and the fast and easy service we received from Ayman. We are Alfa Romeo fans for life and will visit Ayman again for our second lease. I am sure it will be just as easy and breezy as the first one. Thank you Ayman! More
Best car purchasing experience ever!!! First of all Essence is a great place to purchase any vehicle. Our sales rep was excellent, he was patient and very willing to work with us. He did no First of all Essence is a great place to purchase any vehicle. Our sales rep was excellent, he was patient and very willing to work with us. He did not rush us and let us take our time to make our decision about the vehicle. I was truly treated like a very appreciated customer and that feeling is awesome! Looking forward to my next car purchasing experience with you I love all of you guys thank you very much More
Aggravation ! This sale was rushed along and pushed out the door without even seeing the car in person or driving it , and an almost empty gas tank; prior to arrivi This sale was rushed along and pushed out the door without even seeing the car in person or driving it , and an almost empty gas tank; prior to arriving to complete the sale I had requested the car be detailed and gassed up and as it was , THAT DIDN'T HAPPEN; It forced me to pay 25 cents more per gallon for fuel than I normally would have ; In addition I asked the salesman if the rear door was a powered door and he said no, but I found out later that it was a power open and power close ! More
The bestt car buying experience of my life We knew we wanted a Maserati Ghibli and we knew we wanted to buy with Essence. The icing on the cake was working with Rami!! He was so attentive and s We knew we wanted a Maserati Ghibli and we knew we wanted to buy with Essence. The icing on the cake was working with Rami!! He was so attentive and spent extra time with us to make this car buying experience a absolutely wonderful. I highly suggest anyone looking for a luxury vehicle to check out Maserati and next I suggest they call Rami at Essence. More
White-glove service It was time for me to get annual service done on my Maserati and I was not looking forward to all the hassle that typically comes with that chore. I It was time for me to get annual service done on my Maserati and I was not looking forward to all the hassle that typically comes with that chore. I couldn't have been happier with my experience at Essence Maserati. Everyone I dealt with, beginning with the valet service, was extremely professional, courteous and responsive. I received white-glove service from the service team at Maserati including service members personally dropping off my detailed vehicle upon completion. Thanks Essence Maserati! More
Exceeded Expectations I have visited the Essence Service Department twice now with my Alfa. Both visits were handled by the staff very well. Friendly, helpful, and knowledg I have visited the Essence Service Department twice now with my Alfa. Both visits were handled by the staff very well. Friendly, helpful, and knowledgeable staff here. Communication was prompt and clear which is extremely important. More
Excellent I think you got quality cars and excellent sales person.and l like the quality and cleanest of cars there.erik is a very nice and friendly guy l reall I think you got quality cars and excellent sales person.and l like the quality and cleanest of cars there.erik is a very nice and friendly guy l really felt comfortable dealing with him More
2017 Jeep Grand Cherokee All in all, I love the car. Only issue was after signing I discovered the Mopar rock rails (a $900 option that was advertised on their website), w All in all, I love the car. Only issue was after signing I discovered the Mopar rock rails (a $900 option that was advertised on their website), were replaced with factory plastic panels. The rock rails were itemized on the original window sticker and I understand if the original owner had removed them, but the dealership also advertised them on their sale add which leads me to think it was overlooked when they posted the many options that came with this vehicle on Carfax. The manager did come out and look at it, appologized and said, being a used car, they cannot be responsible for the way the vehicles are given to us. It was just a little frustrating but the car was in excellent shape! More