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Bishop Maserati Alfa Romeo

Hurst, TX

4.7
1,274 Reviews

555 NE Loop 820

Hurst, TX

76053

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Showing 1,274 reviews

December 28, 2018

Great Serivice I bought a vehicle from out of state and dealt with Justin. Due to unforeseen events Justin was not in the office when I arrived but he put me in to More

by ofalmanzar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don, Adam A., Justin M., Danny Warren, JT McDermott
December 28, 2018

Not a good experience Rami Rassas is the rudest car sales man I have ever come across. Avoid him like the plague at this dealership. He made the dealership lose an almost c More

by topbuy
Recommend Dealer
No
Employees Worked With
Rami Rassas, Ben Rojas, JT McDermott
Dec 28, 2018 -

Bishop Maserati Alfa Romeo responded

It's unfortunate you feel that way. We are a no haggle, no hassle dealership, and, at times, that direct approach can perceived as impolite, especially when a customer persists on negotiation when we have the best value in the country, and we have to stay firm on our price. Despite that position, we were willing to include an extra year of Maserati certification as part of the purchase. Other reviews, would contradict your statement as to Rami's professionalism.

December 27, 2018

First Lease - Easy Breeze! Ayman is the Man! My wife and I leased our first Alfa Romeo Stelvio in November '18. Ayman was was a pleasure to work with. He answered all of our qu More

by Dan The Man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ayman M
December 24, 2018

Best car purchasing experience ever!!! First of all Essence is a great place to purchase any vehicle. Our sales rep was excellent, he was patient and very willing to work with us. He did no More

by B. G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rami Rassas, Danny Warren, Ala Hamad
December 24, 2018

Aggravation ! This sale was rushed along and pushed out the door without even seeing the car in person or driving it , and an almost empty gas tank; prior to arrivi More

by rsink66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ala Hamad
December 21, 2018

The bestt car buying experience of my life We knew we wanted a Maserati Ghibli and we knew we wanted to buy with Essence. The icing on the cake was working with Rami!! He was so attentive and s More

by Steve and Bobbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rami Rassas
Dec 22, 2018 -

Bishop Maserati Alfa Romeo responded

What a great review!!! Thank you for taking the time to share your experience. We appreciate your business and hope that you enjoy the car!!! You made the experience a wonderful one for us. Happy Holidays!!

December 21, 2018

White-glove service It was time for me to get annual service done on my Maserati and I was not looking forward to all the hassle that typically comes with that chore. I More

by Paul C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan S.
December 20, 2018

Exceeded Expectations I have visited the Essence Service Department twice now with my Alfa. Both visits were handled by the staff very well. Friendly, helpful, and knowledg More

by brad.crowson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Boshra, Randall Bush
December 20, 2018

Excellent I think you got quality cars and excellent sales person.and l like the quality and cleanest of cars there.erik is a very nice and friendly guy l reall More

by Festus 1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Rojas, Erik Rubalcava
December 19, 2018

2017 Jeep Grand Cherokee All in all, I love the car. Only issue was after signing I discovered the Mopar rock rails (a $900 option that was advertised on their website), w More

by DByrne OKC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Warren, Erik Rubalcava
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