Bishop Maserati Alfa Romeo
Hurst, TX
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Excellent experience My overall experience at Essence was nothing short of excellent. I was most impressed with Ayman's knowledge of the vehicles. He was professional, per My overall experience at Essence was nothing short of excellent. I was most impressed with Ayman's knowledge of the vehicles. He was professional, personable and friendly making it an enjoyable experience. The transaction was no stress and hassle free. All the stars!!! More
First lease in my lifetime and it was smooth I worked with Ayman to lease our first car (stelvio). Ayman was a breeze to work with, never pressured and answered all our questions. He was patient I worked with Ayman to lease our first car (stelvio). Ayman was a breeze to work with, never pressured and answered all our questions. He was patient enough to respond to all my queries over sms and we agreed upon the final numbers all on sms. I would definitely recommend Ayman to all my friends. More
First Service First, let me say that everyone at Essence has alway been fantastic to deal with. Very professional, easy to work with and they sell a great product. First, let me say that everyone at Essence has alway been fantastic to deal with. Very professional, easy to work with and they sell a great product. I bought my car in for its first (10K) service, they were ready for me at the appointed time, completed the necessary service and had my car back in the promised time frame. I am probably being picky here, but when I got my car back the exterior was filthy. Granted, it had rained the days prior so it was dirty when I brought it in, but I can’t recall a time when my car wasn’t at least run through the wash. I wasn’t expecting a full detail, just a basic wash. Out of curiosity, I brought it up to the service tech and was told they could do it but that it would be 90 minutes if I wanted to wait. Anyway, great dealer, great work on the car, I guess I was just a little disappointed at the end given that they are a fairly high end dealership and it just what I had grown accustomed to. More
Great! Justin and Ben were awesome!!!! Thank you for making me a priority and getting me into the car I wanted!!!! I really really appreciate it! Justin and Ben were awesome!!!! Thank you for making me a priority and getting me into the car I wanted!!!! I really really appreciate it! More
My new Jeep Cherokee Purchased my 2017 Jeep and it was one of the best experiences I’ve had purchasing a vehicle so far. Thanks to the Essence dealership team & JT McDermo Purchased my 2017 Jeep and it was one of the best experiences I’ve had purchasing a vehicle so far. Thanks to the Essence dealership team & JT McDermott for his outstanding service and his personal touch. More
New Guilia purchase Ayman was a pleasure to work with. He made the car buying experience very easy. Being in the auto industry myself I know how dealerships can be. I wo Ayman was a pleasure to work with. He made the car buying experience very easy. Being in the auto industry myself I know how dealerships can be. I would highly recommend anyone looking for a new Alfa Romeo get in touch with Ayman. Great guy and very knowledgeable about the vehicles he sells. By the way I LOVE my new Guilia... such a great car especially for the price. More
Great place...and people! Buying a car can be a 'trying and tiring' experience for me, but Eric Rubalcava was so helpful, kind and patient. He found the very car I wanted, call Buying a car can be a 'trying and tiring' experience for me, but Eric Rubalcava was so helpful, kind and patient. He found the very car I wanted, called me, and the price was better than the other offers I had gotten and they got a good interest rate for me. He also didnt try to push me into something I didnt want. His sales manager, Adam, was just great and so helful....also the finance manager made finalizing everything seem so easy. I am not an 'easy sale' but the people at Essence Maserati were great to deal with. My son, who was with me, will probably see them next year. Will definitely recommend them to family and friends. More
Excellent Service! I was checked in personally by name, offered a drink, updated throughout my wait, which was less than estimated, and quickly let go! All in all, a gr I was checked in personally by name, offered a drink, updated throughout my wait, which was less than estimated, and quickly let go! All in all, a great experience! More
Easy to do business with, beware of gimmicky mandatory upsel Great inventory. Nice modern dealership. Easy to do business with doing most over the phone. Big negative is the gimmicky feeling of having no o Great inventory. Nice modern dealership. Easy to do business with doing most over the phone. Big negative is the gimmicky feeling of having no option but to accept the DOTDnA , ZAS GPS accessory which is not Alfa Romeo but a 3rd party accessory. It adds $1000 of unnecessary accessory. I’m sure someone can see the value, but Essence should simply let the product be sold to those customers that evaluate it on it merits and choose to install it and pay for it. It should not be a take it or leave it accessory... feels like a cheap Dealership gimmick that devalues the Alfa Romeo / Masseratti brand and dealership brand. I did not want and ask to be taken out but had no option but to accept the extra payment if I wanted the car. Very sad. Other than that, good experience specially working with Ayman, the dealer rep. More
Great experience at Essence. I have been searching for a vehicle for two months nothing but bad experiences and when I came across essence Maserati it was arguably the best vehic I have been searching for a vehicle for two months nothing but bad experiences and when I came across essence Maserati it was arguably the best vehicle transaction I have ever made . More