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Bishop Maserati Alfa Romeo

Hurst, TX

4.7
1,273 Reviews

555 NE Loop 820

Hurst, TX

76053

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Showing 1,273 reviews

September 20, 2018

Very seamless process No game, no gimmicks; was a very easy process to complete. Ayman was very information and easy to work with in this process. I love my Alfa! More

by stef.downes13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ayman M, Ben Rojas, Evan S.
September 20, 2018

First visit Randy knows the brand and has superb customer relations. I will be returning for my service due to attention to detail, knowledge and service level. More

by jasonsvest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Director of Service
September 19, 2018

Low pressure, polite, helpful Al was great to deal with and always polite and ready to help. The process was pretty smooth. Al wasn't overbearing nor did he try some high-pressure More

by HHunterDallas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ala Hamad
September 18, 2018

Keisha mad ethe whoel process incredibly easy. Keisha was very helpful throughout the whole process and made everything easy to do. She was very helpful with making sure I had everything set up bef More

by joshfarrar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keisha, Adam A., Ben Rojas
September 18, 2018

Great Service Keisha was super friendly, and very helpful, she helped make this process quick and simple for us. She followed up with us even after we purchased th More

by JohnsonFam09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keisha B.
September 18, 2018

They will keep your deposit right after they sell the car to someone else!! They have had my $400 since Aug 17th. Still have not returned it a month later! Also they do not nego More

by timschorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam A., Justin M.
Sep 18, 2018 -

Bishop Maserati Alfa Romeo responded

We are sorry for the misunderstanding. We assumed when you chose not to purchase the first car and purchased the second car you were satisfied. Regarding your deposit, the salesman felt he was instructed to use the $400 deposit towards getting a second key made. We have refunded your deposit in full and if you would still like to have the key please let us know and we will be happy to assist you.

September 17, 2018

Great Experience Thanks to Will! Essence Maserati has a varied selection of pre-owned cars! We found five SUVs of various brands that met our search criteria...purchased a Mercedes GL More

by G.A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will M., Danny Warren
September 17, 2018

Very opened and transparent. The guys here are great. My personal dealer (Brandon) was kind enough to let me know about the a deficiency in the used vehicle I was purchasing in ad More

by Deltadogg2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Lowery, Adam A., allen johnson
September 17, 2018

Repair Very knowledgeable and friendly. They gave me all of my options and the consequences of repairing or replacing each part in all of me determine which More

by 04Ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randall Bush, Giovanni C.
September 17, 2018

A special thank you to Will. Professional and timely. Essence made our car buying experience painless and timely. We will continue to do business with them. Professional, Upscale environment. Thank you fo More

by Tntgoodson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will M., Danny Warren
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