Bishop Maserati Alfa Romeo
Hurst, TX
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Very seamless process No game, no gimmicks; was a very easy process to complete. Ayman was very information and easy to work with in this process. I love my Alfa! No game, no gimmicks; was a very easy process to complete. Ayman was very information and easy to work with in this process. I love my Alfa! More
First visit Randy knows the brand and has superb customer relations. I will be returning for my service due to attention to detail, knowledge and service level. Randy knows the brand and has superb customer relations. I will be returning for my service due to attention to detail, knowledge and service level. More
Low pressure, polite, helpful Al was great to deal with and always polite and ready to help. The process was pretty smooth. Al wasn't overbearing nor did he try some high-pressure Al was great to deal with and always polite and ready to help. The process was pretty smooth. Al wasn't overbearing nor did he try some high-pressure sales pitch on me. The deal was pretty straightforward and nothing tricky was going on, as far as I know at least. =). A pleasant experience ... at an auto dealership!!!!? Yeah. It really happened. --- And Al was great. Did I mention that? More
Keisha mad ethe whoel process incredibly easy. Keisha was very helpful throughout the whole process and made everything easy to do. She was very helpful with making sure I had everything set up bef Keisha was very helpful throughout the whole process and made everything easy to do. She was very helpful with making sure I had everything set up before arriving at the dealership . The only issue I ran in to is that I had to wait a few more days for my vehicle to arrive from the shop where some cosmetic work was being done. More
Great Service Keisha was super friendly, and very helpful, she helped make this process quick and simple for us. She followed up with us even after we purchased th Keisha was super friendly, and very helpful, she helped make this process quick and simple for us. She followed up with us even after we purchased the car by to make sure we were satisfied and let us know she was there to help if we needed anything. More
They will keep your deposit right after they sell the car to someone else!! They have had my $400 since Aug 17th. Still have not returned it a month later! Also they do not nego right after they sell the car to someone else!! They have had my $400 since Aug 17th. Still have not returned it a month later! Also they do not negotiate and will not drop unnecessary fees totally another $400!! More
Great Experience Thanks to Will! Essence Maserati has a varied selection of pre-owned cars! We found five SUVs of various brands that met our search criteria...purchased a Mercedes GL Essence Maserati has a varied selection of pre-owned cars! We found five SUVs of various brands that met our search criteria...purchased a Mercedes GL 450! Excellent customer service from start to finish. I cannot rave enough about it, especially since it was one of five dealerships we visited. We met with Will Friday evening for a test drive then returned Saturday. There wasn't any pressure, no salesman pitch. Signing paperwork went smoothly as well. Wonderful experience! Thank you. More
Very opened and transparent. The guys here are great. My personal dealer (Brandon) was kind enough to let me know about the a deficiency in the used vehicle I was purchasing in ad The guys here are great. My personal dealer (Brandon) was kind enough to let me know about the a deficiency in the used vehicle I was purchasing in advance. He did not have too and it wasn’t even noticeable. He wasn’t just after my wallet. All of the gentleman I spoke to and worked with are cool. AJ was kind enough to have a personal conversation with me even though he wasn’t a part of the sale. I’m very satisfied. More
Repair Very knowledgeable and friendly. They gave me all of my options and the consequences of repairing or replacing each part in all of me determine which Very knowledgeable and friendly. They gave me all of my options and the consequences of repairing or replacing each part in all of me determine which parts I wanted to repair. More
A special thank you to Will. Professional and timely. Essence made our car buying experience painless and timely. We will continue to do business with them. Professional, Upscale environment. Thank you fo Essence made our car buying experience painless and timely. We will continue to do business with them. Professional, Upscale environment. Thank you for your trustworthiness. More