Dreaded buying a new car--had to do it unexpectedly. Was nervous that because we were on a tight timeline, we might be taken advantage of. Instead, we were greeted with good cheer and an informative, low-pressure sales approach. Apparently, the value of the sold car is decoupled from the the salesperson's commission, so we were never pushed. Even so, we got a price that was really fair--doubled checked when I got home, and even had I pushed and negotiated, I doubt they would have been able to come down much lower. Great experience.