I am late inputting in this review, however, Blade Chevrolet is one of the Top dealers in the Seattle area and let me tell you why! I purchased a 2015 Chevy Silverado 3500 HD and it is everything and more then what I expected. Joe was an awesome salesperson that was attentive to me needs in the search for the right vehicle. I love this truck…
I enjoyed working with Joe - Salesman, Eric - Finance and Juan - sales manager so much, that I came back and bought another vehicle in December for my daughter.
It was a 2008 mini with 64000 miles. One month after buying the vehicle the motor self-destroyed when the camshaft chain broke. The repairs bill was to be 12,000 dollars; this was well above the amount I paid for the car. My daughter had the car in California while she was attending school; I was at a loss on what to do, especially when the dealer in California said I had no drive train warranty? So, I called warrant forever and they told me they would not cover the loss that Blade would be responsibility since; I only had the car for a month. Now what?
So, I then drove to Blade Chevrolet and spoke with Juan and Joe they immediately said let us make some phone calls not to worry that we would get this taken care of. They sent me to the service department where I met Tom the Service Department manager, who then took charge of the situation. He guided the repairs and interfaced with the dealership in California, removed all of my stress. Ending result, motor replaced, rental car for my daughter and many phone conversations where he updated me regularly on the status of the vehicle and answered many of my questions. I am a customer for life. Thank you all for standing behind your product and services.
Drive to Blade and see for yourself!