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Blake Ford
Franklin, VA
307 Reviews
At Blake Ford, you can always depend on having access to a wide variety of vehicles to choose from. Our new Ford inventory is filled with excellent selections. This year's lineup is fantastic, and we've made sure to include all types of models and body styles. And if you're shopping for a late-model used car, you will be delighted when you see our great selections. We've made sure to include many of the popular brands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 307 reviews
January 28, 2024
The salesperson was awesome. The manager not so much. Was not impressed with the lack of transparency. Was never told financial terms. Was told financing was through one bank I w The manager not so much. Was not impressed with the lack of transparency. Was never told financial terms. Was told financing was through one bank I was familiar with only to find out they went with a totally different company. Without letting me know. Manager was more interested in getting off work than handling my transaction. He tore out of the parking lot narrowly missing a vehicle that was backing up. More
by SC
Employees Worked With
Jason Flythe, Devir Jones
January 18, 2024
The service was fast and the customer service representative was pleasant and helpful. My only concern was, I asked for a detail list of things that are due to be done at the current mileage and representative was pleasant and helpful. My only concern was, I asked for a detail list of things that are due to be done at the current mileage and I didn’t get it. More
by agriffiths22
Verified CustomerEmployees Worked With
January 08, 2024
The service was very good. Aaron was very personable and knowledgeable. He made me feel like a valued customer. Aaron was very personable and knowledgeable. He made me feel like a valued customer. More
by lynnfields08
Employees Worked With
January 04, 2024
Very helpful and keep you informed. Treat you with respect and are on time. Will continue to use them Treat you with respect and are on time. Will continue to use them More
by dscherr055
Employees Worked With
January 04, 2024
Quick and good service went the extra mile to check a loose gas line and tighten loose gas line and tighten More
by wcu8205
Employees Worked With
January 02, 2024
If you need a vehicle, Blake Ford is the place to GO! Stop by to see Devir Jones or ask for "Dee"! She never gave up on me and she has the best customer service. The management team were also professiona Stop by to see Devir Jones or ask for "Dee"! She never gave up on me and she has the best customer service. The management team were also professional and treated me like family! I highly recommend Blake Ford, Franklin, VA!!!!!!! More
by Kphillips
Employees Worked With
Other Employees :
Devir Jones, William Rodgers
December 28, 2023
Everyone is friendly and helpful. They always finish my vehicle when promised and give it back clean and ready to go. They always finish my vehicle when promised and give it back clean and ready to go. More
by jrswan23
December 26, 2023
Very professional. Love the mobile pick up of my vehicle since I live alone and am a senior citizen. Had a small mix up that he took responsibility for...& therefore ga Love the mobile pick up of my vehicle since I live alone and am a senior citizen. Had a small mix up that he took responsibility for...& therefore gave me a bit of a discount...which he didn't have to do. More
by sandybillhewitt
Employees Worked With
December 21, 2023
Fair price work done properly. Friendly staff. Did what was asked. That is all I can ask for. Friendly staff. Did what was asked. That is all I can ask for. More
by rbpenfield
December 20, 2023
Took my car in for oil change and state inspection and they got it taken care of quickly. Great job! they got it taken care of quickly. Great job! More
by barfield_200
Employees Worked With
