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Blasius Federal Road

Brookfield, CT

4.2
198 Reviews

465 Federal Road

Brookfield, CT

06804

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Showing 198 reviews

May 02, 2023

I had a great experience buying my 2018 Silverado here. They seem to really have things together. Lulu, my salesperson was great. I ended up having serious issues with the vehicle and they took care of More

by ta056
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lourdes Torres
April 29, 2023

The experience I had here was the easiest and most stress less time I’ve ever had purchasing a vehicle. And lourdes made the whole experience painless. Will defiantly recommend to anyone in the future to pur More

by TYLERPRIECE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carman Dragone, Tony Coma, Lourdes Torres
April 29, 2023

Very nice people they took the time to explain some things to me They did not rush me and do you have a couple of cars to decide from Good job thanks More

by MFRET5282
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carman Dragone, Tony Coma, Lourdes Torres
April 26, 2023

Travis was amazing and made everything great and seamless helped me with the perfect car More

by TJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis 5 stars, Carman Dragone, Tony Coma, Alexis Loomis, Celine Fung-Fook
April 22, 2023

They was really nice about how they conduct their business and they help me in every thing that a I need More

by NCATIRA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Coma, Drew Durant
April 16, 2023

Had a very good overall experience. My salesman Chris McDonough has been exceptionally helpful especially after the sale. More

by KOZLOWSKI62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carman Dragone, Tony Coma, Chris McDonough
April 07, 2023

Max was extremely professional and provided my son with great service. I definitely would recommend this dealership. More

by Mzrocc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Dragone
April 07, 2023

We are so happy with our purchase! Lulu is the best. Great service, good selection of cars to look at all clean and well cared for. This is was a quick and painless experience More

by BOTHOFUS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carman Dragone, Tony Coma, Lourdes Torres
April 05, 2023

Staff never returns phone calls and sold me a vehicle with a transmission problem, which they claim isn't true. More

by JRSTEBAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carman Dragone
Apr 05, 2023 -

Blasius Federal Road responded

I'm not sure what that nasty review is about. I haven't heard from you since I spent time with you and your wife in my parking lot. I have no calls from you not to return or emails from you not to respond to. Everyone here has driven your Murano at length when I filled it up with gas because it was left empty and it was at Nissan and checked. There is nothing wrong with it. Obviously you are unhappy with the car, that is why I offered you to trade it out which you declined. Your exact words to one of our sales reps at another location were: "Keeping my options opened. Just not feeling the murano... not a bad vehicle overall" How does a vehicle that you describe as not bad have a bad transmission? I thought I was very respectful to you and your wife and tried to solve your dilemma. You have never left me any messages and have never sent me any emails. 

Apr 05, 2023 -

JRSTEBAR responded

I figured that review would get a reaction. I called atleast three times and I always get the run around with the receptionist that you are either busy or are in some sort of meeting. Anyways, the car has a erratic shifting and is rough when downshifting, which seems odd if the transmission was replaced. Nothing was stated that the transmission was replaced with a re-build until I started digging. Also, the transmission smell is back inside the vehicle. With that being said, the recent detail prior to me picking the vehicle back up was basically a temporary mask, which went away a few days later. "Keeping my options opened. Just not feeling the murano... not a bad vehicle overall" When it comes to the quote. Yes, I did say that to a salesman at Waterbury Blasius when asked why I was interested in trading it in so soon. I found it shady that you wouldn't let me trade the murano back to you guys without getting another car. However, the Waterbury Blasius had no problem with me just trading the murano in without purchasing another vehicle. You also wanted me to re-pay for the fees etc... if I wanted to go with another vehicle. I was told by Max that all the Blasius dealerships are all tied in with one another, which I figured. However, why is it that Waterbury has no problem taking just the trade in. Whereas you said just trading it in at Blasius federal rd. was not going to happen?

April 04, 2023

The only good part of my experience was the sales guy Chris. He went above and beyond. I bought a 2020 vehicle and when I got it home from the dealership a bunch of lights on the dash came on. No big dea More

by NAROMITTI
Recommend Dealer
No
Employees Worked With
Service dept, Carman Dragone, Tony Coma, Drew Durant, Chris McDonough
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