Bloomington Chrysler Jeep Dodge Ram - Service Center

Upon arrival I had questions for Brian regarding paint corrosion issue with my Jeep and he seemed agitated. I do not feel that I received an explanation to why the corrosion to my Jeep could not be covere corrosion issue with my Jeep and he seemed agitated. I do not feel that I received an explanation to why the corrosion to my Jeep could not be covered even though the warranty is not up for another 7 months. More

Super fast service. It was a minor issue and they took care of it within minutes and throughly explained the repair to me. It was a minor issue and they took care of it within minutes and throughly explained the repair to me. More

Courteous and efficient I always feel welcomed and my time is respected. In the past a ride has been arranged for longer appointments time is respected. In the past a ride has been arranged for longer appointments More

Poor communication and had my vehicle longer than expected over a holiday weekend Will go elsewhere next time expected over a holiday weekend Will go elsewhere next time More

Vehicle batteries were not dead when it was dropped off. I had to pay to install two new batteries I had to pay to install two new batteries More

New employee in service department. Sorry. Don't remember his name. Eye personal and professional. Great reason to return. Sorry. Don't remember his name. Eye personal and professional. Great reason to return. More

Disappointed with poor communication and expectations We expected the parts to be available for our initial recall appointment and also expected to be called with updates expected the parts to be available for our initial recall appointment and also expected to be called with updates More

Recall work was performed. Given a Lyft to and from work. Jeep runs fine. However, some settings were changed. Given a Lyft to and from work. Jeep runs fine. However, some settings were changed. More

Brought my car in because Automatic Start ( key fob) would not start my car. Dash kept saying my hood was open. They Put a new hood latch on & had an oil change $592.00 total. Still not fixed. would not start my car. Dash kept saying my hood was open. They Put a new hood latch on & had an oil change $592.00 total. Still not fixed. More

They were honest and the only people to tell me the truth about my vehicle about my vehicle More