Bluebonnet Chrysler Dodge
New Braunfels, TX
Filter Reviews by Keyword
By Type
Showing 173 reviews
I've been to Bluebonnet to buy a car the last three times, each ending in me having to go somewhere else mostly due to price & service issues. This time (forth and final attempt), Rodney Taylor came o times, each ending in me having to go somewhere else mostly due to price & service issues. This time (forth and final attempt), Rodney Taylor came out immediately to help us. That day, it was 104 degrees. Rodney took us to your overage lot and walked through all the Durango inventory you had until he found the one we were looking for. Afterwards, he met the price I needed to be at and 1 hour later, I was driving my new Durango home. Next car, I'll be back to Bluebonnet to buy.... So long as Rodney Taylor is still there. If he's not, I go where he goes. Awesome employee and fantastic service. Thanks Rodney! More
Lenore was pulled from the pre-owned vehicle lot to come assist with a new sale. From the moment we met her to the moment we drove off with our new SUV, it was a pleasure dealing with her. We never felt pre assist with a new sale. From the moment we met her to the moment we drove off with our new SUV, it was a pleasure dealing with her. We never felt pressured and she answered all questions to the best of her ability. She really listened! I will recommend her to everyone I know looking for a new or pre-owned vehicle. In a male-dominated industry it was refreshing to work with a woman. :-) More
Very friendly dealership. The experience wasn't grueling or pressured. All contact with anyone who worked there was excellent and they worked hard to make sure that I was a satisfied customer. I live 4 hour or pressured. All contact with anyone who worked there was excellent and they worked hard to make sure that I was a satisfied customer. I live 4 hours away and drove there to buy a used vehicle and I wouldn't hesitate to do so again. The only problem was that I had to wait for over an hour to get a current inspection sticker applied to it. The salesman Rick and the finance officer Ken were very enjoyable to do business with. More
well informed,easy to work with, concern for customer needs,good stock of vehicles, reasonable price and reasonable trade in value, close to home but cost of extended warrente too high needs,good stock of vehicles, reasonable price and reasonable trade in value, close to home but cost of extended warrente too high More
Robert Mendez was a great salesman enjoyed doing business with him. Buying the car was easy Robert helped even load the car on a trailer i rented thanks. with him. Buying the car was easy Robert helped even load the car on a trailer i rented thanks. More
We bought a 2007 avalanche. when we drove it, it had a wobble at 65 miles per hour. we lived out of town, so they agreed to fix it and bring it to us. they delivered it, and when we drove it, it still ha wobble at 65 miles per hour. we lived out of town, so they agreed to fix it and bring it to us. they delivered it, and when we drove it, it still had a wobble. we took it to a tire place and all four rims are bent. they had promised to fix it, yet they brought it to us in the same shape. they told us to get it fixed and they would reimburse us. but it cannot be fixed. we would have to buy new rims. since it can't be fixed, we wanted them to take the avalanche back. they said no but would give us some money for new rims, except the money would not begin to reimburse us for the total price of the rims. we were taken to the cleaners. we are filing a better business bureau complaint and an ebay investigation. B. Christian, Lubbock, Texas More
The salesperson was very helpful and responded to all questions that I had. The process covered a couple of months while I watched the car online. I would most definately do business with her anytime. questions that I had. The process covered a couple of months while I watched the car online. I would most definately do business with her anytime. More
Rodney Taylor was a great salesman. He let us drive the models we wanted and gave us the time alone to make a decision as to which car fit our needs. He got us the best deal on the Challenger RT model and models we wanted and gave us the time alone to make a decision as to which car fit our needs. He got us the best deal on the Challenger RT model and the deal went smooth. He had the car ready to go when promised and took the time to explain all the features to us before we left the dealership. He even called the next day to see how things were working out. I would recommend Rodney Taylor to anyone looking for a car. More
I was very hesitant to purchase a vehicle sight unseen, but this turned out to be a great transaction. Everyone at the dealership was very friendly and informative. I had leather added to the Ram and Rob but this turned out to be a great transaction. Everyone at the dealership was very friendly and informative. I had leather added to the Ram and Robert made sure to send pictures and keep me updated at all times. The truck arrived at my front door in Dallas in perfect condition. I would highly recommend Blue Bonnet Dodge and Robert Mendez to a friend looking for a vehicle. More
I am a repeat customer, the dealership has great people I am a repeat customer, the dealership has great people everyone is friendly and very helpful. I would recommend to my family and friends. Robert I am a repeat customer, the dealership has great people everyone is friendly and very helpful. I would recommend to my family and friends. Robert helped me and my family in choosing the right vehicle for us. More