Bluebonnet Chrysler Dodge

Setting the scene: I went shopping for a Dodge Challenger a few days after I was released from Neurological ICU care due to brain surgery. With forty staples still in my head, I sought to purchase a car for a few days after I was released from Neurological ICU care due to brain surgery. With forty staples still in my head, I sought to purchase a car for my daughter's sixteenth Birthday. In San Antonio prime, I went to most Dodge dealers and was treated with typical, game playing car salesmanship; needless to say I had no patience for these dealers. I drove approximately thirty miles to Blue Bonnet and was positively pleased with the professionalism of David and the finance department/manager at the dealership. So, I purchased a new Challenger from David that he designed with her (and my) favorite colors, non standard stripes and removed the flashy chrome to create an eye catching modern classic. Not only did he care about selling the car, but he took time from his personal hours and followed up each week for three weeks to make sure that I was healing and feeling well. His and his dealership’s behavior towards me was/is frankly, Professional. He will receive return business from me and mine. Signed, D. Newton More

Short, simple and sweet. Very friendly and easy to work with. Willing to do what it took to make me happy. 3rd time I bought a truck from them and would do it again. Best selection of trucks around. Servic with. Willing to do what it took to make me happy. 3rd time I bought a truck from them and would do it again. Best selection of trucks around. Service department is very customer oriented. This dealership is ranked high for a reason. More

I NEEDED A TRUCK THAT WOULD LAST AND I TRIED A DODGE RAM 2500 IT HAS BEEN THE BEST TRUCK I HAVE EVER OWNED. IT IS A 2007 AND I HAVE 293,000 MILES WITH VERY LITTLE WORK DONE ON IT. THE SALES MAN WAS OUTSTAN 2500 IT HAS BEEN THE BEST TRUCK I HAVE EVER OWNED. IT IS A 2007 AND I HAVE 293,000 MILES WITH VERY LITTLE WORK DONE ON IT. THE SALES MAN WAS OUTSTANDING AND KNOWS ALL THERE IS TO KNOW ABOUT IT OR ELSE HE WILL FIND OUT AND TELL YOU. WHEN I TAKE IT IN FOR SERVICE I GO TO KOBIE AND HE ALSO IS THE BEST. HE TELLS YOU WHAT SERVICE YOU NEED AND WHAT SHOULD BE DONE THE NEXT TIME YOU COME IN. WHEN IT GET BACK TO THE SERVICE BAY YOU WILL BE IN THE HAND ON TOMMIE WHO IS THE BEST DIESEL MEC THAT I HAVE DELT WITH. HE WILL TELL YOU THE ANSWER TO ANY QUESTION THAT YOU MIGHT HAVE ABOUT YOUR TRUCK, HE WILL GIVE YOU ADVICE ABOUT HOW TO DRIVE AND MAINTAIN IT. I FORGOT TO TELL YOU ABOUT STEVE WHO IS THE MAN YOU WILL SEE WHEN YOU ARE CLOSING THE DEAL. HE IS VERY GOOD AT HIS JOB AND WILL GET YOU THE BEST FINANCE THAT CAN BE HAD. MY DEALING WITH BLUEBONNET HAS BEEN VERY GOOD AND I WOULD RECOMMEND THEM TO ANY ONE THAT IS GOING TO BUY A NEW TRUCK OR A NEW CAR. THANK YOU MY NAME IS RON RITCHEY More

It was a great. We made the trip from Eagle Pass but it was worth the trip we came back with our new truck they back up what they told us by phone. They all did every thing to help us to choose and to clos was worth the trip we came back with our new truck they back up what they told us by phone. They all did every thing to help us to choose and to close the deal on our truck. THANKS!!!!!!!! Bryan and Carlos are very helpful thanks guy!!! More

Still waiting for the owners manual/disk promised for the 6.7L engine. I had to buy one from an online forum to know the specifications and maintenance schedules. The dealer claimed to have mailed spare ke 6.7L engine. I had to buy one from an online forum to know the specifications and maintenance schedules. The dealer claimed to have mailed spare key and later the manual, but they never arrived. I had to drive to the dealer to get the spare key, and then purchased the disk elsewhere. More

The salesman was very knowledgeable about the product. The finance department went the extra mile to not only get financing, but to get the best rate out there. This was my 3rd purchase and every experie The finance department went the extra mile to not only get financing, but to get the best rate out there. This was my 3rd purchase and every experience has been just great! Will not go anywhere else! More

I bought a dodge 1500 not quite a year ago. I have had several problems with the vehicle and my complaints fall on deaf ears. They do not follow up with calls and information as they promise to customers. several problems with the vehicle and my complaints fall on deaf ears. They do not follow up with calls and information as they promise to customers. They don't particularly care about you or your vehicle after you have paid for it and left the sales yard.The car is not what the dealer praised and promised it to be. The dealer/sales person never available when needed same as the manager of the service dept.I was left stranded on the road for a great length of time due to a breakdown then left without a vehicle for two days while they fixed it. It is though my time is not as valuable as their time nor my feelings matter nor how I was meant to get around while I had no car when no other vehicle was offered. The vehicle didn't even have 5000miles on the clock and it was broken down???? The dealer boasted that this truck would get 22miles to the gallon it bearly gets 15 to 17 on a long run. the windows come down at times for no reason and yet the service dept ignores the complaint. The dealership is not approachable< truthful or reliable in relation to my experiences with them. They do not care after they have sold you a vehicle. Janie Brietzke More

New car buying is always somewhat traumatic for me, but the experience at Bluebonnet was actually pleasant. Bryan was waiting outside as I drove into the dealership, and his easy going and friendly demeano the experience at Bluebonnet was actually pleasant. Bryan was waiting outside as I drove into the dealership, and his easy going and friendly demeanor immediately put me at ease. He had a thorough knowledge of the vehicles and gave detailed descriptions of features. Bryan and the other staff ensured that the purchase process was swift and fair. Because I used the dealership website, I was able to receive a reasonable price quote before I arrived and avoid the negotiation drama. Also, I obtained some valuable extras online that I was very happy about. Having done some research ahead of time, I concluded that Bluebonnet offered the best value and customer service and I am glad to say that my experience proved this to be true. More

In our eyes, Robert did an awesome job. Even though the dealership had closed for the night, he stayed there after we purchased our car and showed us what everything did. We went back the next day to sign dealership had closed for the night, he stayed there after we purchased our car and showed us what everything did. We went back the next day to sign a couple more papers, and he was interested in seeing what our 9 years old sons thoughts were on the car. Thanks Robert. LC in NB More

I rated customer service, Friendliness, and overall experience as great because I was very satisfied with my shopping experience. I rated price as good because I feel there was more bargaining room on experience as great because I was very satisfied with my shopping experience. I rated price as good because I feel there was more bargaining room on their side but I wasnt a good enough negotiator to achieve the lowest price, however it was still a reasonable and acceptable price to me. I left quality of work unrated because I didnt have any work done, i purchased a new vehicle. More