Bluebonnet Chrysler Dodge

Easy from start to finish! My husband and I came into Bluebonnet Dodge late Saturday evening...just looking. The attention and care we received from our salesman, Ed Fabela, was My husband and I came into Bluebonnet Dodge late Saturday evening...just looking. The attention and care we received from our salesman, Ed Fabela, was above and beyond exceptional. Ed treated us fairly and took the time to answer our questions. We found the perfect truck for us. Michelle Voss, in finance, was awesome to work with as well. Even though we were the last customers of the day, we never felt rushed. I will say that my husband and I left feeling we were the most important people to Ed and Michelle and that our satisfaction was the only thing that mattered. We would definitely recommend (actually, already have) this dealership to others. More

Big Fan of Bluebonnet! I understand that, with the advent of the internet, used truck sales can be sold instantly (either on Ebay, or a buyer can "beat me to it", which was I understand that, with the advent of the internet, used truck sales can be sold instantly (either on Ebay, or a buyer can "beat me to it", which was the case with the original truck I was going to buy). It turned out that I was disappointed when my first truck selection was "sold" prior to me being able to get to New Braunfels, but this ended up being best for me. You see.... Michael called me back to advise that the truck I wanted was sold already...but he (and Taylor) got together and let me know that they just gotten in another used truck that would exceed my needs for towing, and was right in my price-range. That is the difference with Bluebonnet. They take the time out to find out the needs of the customer, and then work hard to advise which vehicles meet (or in this case, exceed) your needs. Other dealers might force the buyer into "any old truck"....just to make a sale (or make more profit). I felt like family in the entire process. They were mindful of my time, and got me "in and out" in no time....even with Robert arranging the financing on a weekend! What really set Bluebonnet apart was the fact that Michael called me back the next week, not only to ask if I was satisfied with the truck, but to let me know that he was able to quote me a great rate to get an additional keyfob/key to the truck cut and programmed. There wouldn't be any "follow up" with most any other dealerships --- they would be on to the next sale. I truly felt like I was part of the Bluebonnet family here and will refer many friends/relatives to Michael Resendez and Taylor Atkins. Thanks to both of these professionals, and to Robert in the finance department. I'll buy from them again! More

dealership review Mike Resendez is very professional and did what he said he would , I would recommend hlm to anyone ,I love my used truck and have sent mike some custo Mike Resendez is very professional and did what he said he would , I would recommend hlm to anyone ,I love my used truck and have sent mike some customers More

Sold car out from under me I contacted this dealership regarding a vehicle they showed to have in stock online. Mark was the first person I spoke with, and knew a little about I contacted this dealership regarding a vehicle they showed to have in stock online. Mark was the first person I spoke with, and knew a little about the vehicle I was asking about. I spoke with him a couple of more times that week and left the conversation asking him to get me a final price on the vehicle before I would make the drive from DFW. I received no further phone calls until, after many messages, I asked for another sales person. I also left numerous messages for the pre owned management team with no response. Once I finally did get a call back I was told that they had taken a deposit on the vehicle that day from an out of state buyer. At this point I left a message for Brett Westbrook the general sales manager, and surprise surprise I received no response from him as well. Clearly they are very interested in customer satisfaction. I will never give this dealership another opportunity, and I advise you stay clear as well. More

What a rip!! Contacted the dealer about Chrysler 300S availability and was told that we would be contacted, which we weren't. After combing through their website, Contacted the dealer about Chrysler 300S availability and was told that we would be contacted, which we weren't. After combing through their website, I found a vehicle that I liked and wanted more info on. I contacted them the next day and told them that there was a car that I was interested in and gave them the stock number. I was told that the price was $39,995. I then told them that on THEIR website it was listed at $33,995 at which point the sale rep stated that the listed price was again $39,995. And this was for a USED 2013 model 300S. At this point I terminated the conversation. Needless to say, I would NEVER recommend anyone purchasing from them especially after trying to make an almost $10,000 profit over dealer invoice price and that on a used car. More

I was recommended to BlueBonnett by a family member after she had a great buying expirience with Mrs. Lenore Pitts. Contacted Lenore and set up a time for the following day to come check out a used Mercedes. she had a great buying expirience with Mrs. Lenore Pitts. Contacted Lenore and set up a time for the following day to come check out a used Mercedes. Upon arrival I test drove the vehicle, filled out the application, and headed to the finance dept. Was unsure if I would be approved to finance the vehicle as I was a first time car buyer. Both Lenore and the gentleman from finance (Drew Cameron i believe) were very helpful when choosing financing options and they worked really hard to get me a great deal with a great payment and interest rate. I left bluebonnet with the satisfaction of knowing that they did not try to squeze every last penny out of me, and they were genuinly there to help me. They even went above and beyond and fixed 2 minor things issues with the car after the initial purchase I am recommending all of my family and friends to BlueBonnet. They are a great group of individuals. More

brad murphy was super. brad needs a raise in his salary. this guy is not your everyday sales consultant. very knowledgeable on the vehicle i bought. i love his attitude and his patients he had toward me an this guy is not your everyday sales consultant. very knowledgeable on the vehicle i bought. i love his attitude and his patients he had toward me and my wife. did not waste our time or his, took us to all the proper steps in financing our vehicle. you can tell brad enjoys his job because of all the little things he does extra in preparing the vehicle to sale to his customer. brad,thanks again. i also like to acknowledge jeff thomas for his expertise on the financial part of the sales. bluebonnet chrysler dodge gave me and my wife a very friendly atmosphere to visit and buy and i would highly recommend this dealership to all my family and friends to come and buy a vehicle. thanks, again gil More

I recently bought a used Jeep Wrangler from Bluebonnet Chrysler Dodge and worked with Lenore Pitts to complete the sale. My experience was nothing but excellent all around. Not only did I find a great v Chrysler Dodge and worked with Lenore Pitts to complete the sale. My experience was nothing but excellent all around. Not only did I find a great vehicle at a great price, Lenore was simply amazing to work with, and went out of her way to ensure that the entire buying process went as smoothly as possible. She was very prompt with any questions or concerns I had, and just a joy to work with. Not only would I recommend purchasing a vehicle from Bluebonnet to a friend, I would be sure to send them directly to Lenore to ensure they received the same high quality customer service that I received. Thank you Lenore and Bluebonnet for a great buying experience. I'm loving my new Jeep! A+++ More

Lenore was great. My husband did most of the buying over the phone since it is three hours from where we live. Lenore helped him with everything and when we went to pick up the vehicle it was clean and rea the phone since it is three hours from where we live. Lenore helped him with everything and when we went to pick up the vehicle it was clean and ready to go. Only took a few minutes to get paperwork done and we were back on the road!! We have already recommended the dealership to friends!! Thanks for a great buying experience!! More

The best auto purchase I have ever experienced!!!!! The manager and the finance manager really bent over backwards to help me and I will not buy from anyone else. manager and the finance manager really bent over backwards to help me and I will not buy from anyone else. More