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Bob Allen Ford

Overland Park, KS

4.5
488 Reviews
Bob Allen Ford opened for business in 1986 and remains family owned and operated. Our dealership continues to provide a unique sales and service experience for the Kansas City Metro Area. "All Fords are created equal, it's the dealer that makes the difference!" Our friendly staff, no-hassle sales experience, state of the art service facilities, Tires 4 Life program and New Owner's Clinics are some of the ways that we make the difference. Please browse through our website or visit us on Metcalf Ave to experience the Bob Allen Ford difference!
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9239 Metcalf Avenue

Overland Park, KS

66212

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Showing 488 reviews

May 20, 2023

I have personally bought 3 vehicles from Dylan and Bob Allen Ford. I could not be happier. Dylan is as professional as it gets. He is honest, caring, and just wants people have a great experience from the More

by Christian Arnold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hewlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Tolliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Meyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Hewlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023

Jake was a nice, respectful, and patient salesman. Closing was a quick, easy process. Paperwork was accurate. More

by Jgp805
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Hewlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023

Have been looking for a used Jeep the pasts few weeks in the great KC area for our son (only to lose out to them as they were already purchased). Once we located the Jeep at Bob Allen, Trevor was quick, pr More

by Kendall122
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Trevor Gadue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Krug
May 15, 2023

My car buying experience with Jake and Bob Allen Ford was nothing short of phenomenal. From the moment I walked into the dealership I was greeted with a friendly smile and respectful approach. He took time t More

by Jon R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Meyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Hewlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023

Mason did a great job! My daughter loves her new Bronco Sport and we were happy with the buying experience… More

by jdwebermd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Weakley
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2022

Terrible service department that does not stand behind their work. Do not buy a car here. More

by Susankepler1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeremiah
Oct 08, 2022 -

Susankepler1969 responded

Terrible. Do not buy a vehicle from Bob Allen Ford! Very disappointed after spending 55,000$ on a car here.

February 23, 2022

Service department lacks basic customer service attitude. If you're ok waiting around for 10 minutes in front of 5 people before one bothers to look up from their monitor to greet you, you'll like it. I don' More

by rscottduncan10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Ellis, Larry Brown
December 13, 2021

We went to bob allen after a horrible experience at another dealership. It was so refreshing to sit down with a non pushy salesman- D was so nice and worked very hard for us to get the best deal. The f More

by Ngramajo375
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Krug
November 18, 2021

Had car trouble while visiting in Overland Park and made an appt with service here. Brought it in the night before because appt was early the next morning. Called to check to see if they had diagnosed the p More

by livid
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
many different service employees
November 04, 2021

I'm not happy with my recent Ranger purchase. First, they had over 10 weeks from my order to delivery, but when I came to pick up my truck, the bed liner and front license bracket were missing. A week More

by bossronberg
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Blanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2021 -

bossronberg responded

Thank you for the quick response to this review, and resolution to my complaint. Going forward, a proactive rather than reactive attitude toward these small issues would surely eliminate future similar complaints.

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