Autonation Subaru Carlsbad

Salesman great knowledge of car, great environment and no hassle or pressure to buy the car. hassle or pressure to buy the car. More

Excellent care and service! We felt your staff genuinely cared for us and all our needs. Every staff member we spoke with was extremely friendly and courteous. Every question w We felt your staff genuinely cared for us and all our needs. Every staff member we spoke with was extremely friendly and courteous. Every question we asked was quickly and professionally answered. More

The service department is very well run. Appointments are kept in a timely manner and my service advisor ,Eric, was great at communiating with me concerning what was needed to be done and h Appointments are kept in a timely manner and my service advisor ,Eric, was great at communiating with me concerning what was needed to be done and how long the appointment woud take. More

We had a great experience at the dealership and our sales guy George was awesome! We will definitely be back for our next vehicle. Thank you! guy George was awesome! We will definitely be back for our next vehicle. Thank you! More

Best purchasing experience ever. Thank you. Sales, finance and management came together for a great deal. Thank you. Sales, finance and management came together for a great deal. More

AutoNation Subaru continues to try to upsell. I have an issue with my car burning oil due to defective oil control piston rings. After driving 650 miles, my car burned 3.5 quarts of oil. If it we I have an issue with my car burning oil due to defective oil control piston rings. After driving 650 miles, my car burned 3.5 quarts of oil. If it were a simple leak, the oil would be everywhere - in my garage, on my bumper, I would smell burning. But it is not. Clearly, my mechanic (not at AutoNation) diagnosed the issue correctly. Autonation says I have two small leaks. They will not address the real problem unless I pay $2000 for them to fix the small leaks that are clearly not the problem. If I fix the small leaks, then maybe Subaru will help me with the larger problem which they were already sued for (and lost the lawsuit) in the early 2010's. The larger problem will cost $8000-12000 to repair. I contacted Subaru who in turn is contacting AutoNation. You can imagine what they will tell me. I will never buy a Subaru again. They have terrible oil issues and terrible customer service. Btw, my car has 64,000 miles on it and is out of warranty. More

Sales and legal team have been very helpful all the way. Ricky and Sean have been great Ricky and Sean have been great More

We purchased a used Outback from Subaru Carlsbad, I would have given 5 stars, but we were there for 5 hrs. to complete the purchase. The sales and finance personnel were great and very patient with us. have given 5 stars, but we were there for 5 hrs. to complete the purchase. The sales and finance personnel were great and very patient with us. More

Scheduled my 18,000 mile service. Oil change and 5 wheel rotation with spare for our wilderness. Al done in 1 1/2 hours with car wash. Oil change and 5 wheel rotation with spare for our wilderness. Al done in 1 1/2 hours with car wash. More

Larry has exceeded our expectations for a good customer experience. Contacted us to ensure that we are satisfied with our purchase and if there are questions he could help us with. Overall, he left us with experience. Contacted us to ensure that we are satisfied with our purchase and if there are questions he could help us with. Overall, he left us with a great impression. Will definitely recommend him! More