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Bob Bell Ford

Glen Burnie, MD

2.0
119 Reviews

7125 Ritchie Hwy

Glen Burnie, MD

21061

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Showing 119 reviews

October 08, 2014

it was great! I had a great experience at Bob Bell. They worked with me financially, gave me Bell Care on a used car, and fixed the chip in my windshield for free. More

by jenag2993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Fields
October 08, 2014

My experience at bob bell ford When I went to bob bell ford, I was extremely satisfied with Dustin's customer service. He was very nice and helpful. He made the whole process enjoya More

by katie.amber.9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin fields
October 08, 2014

2015 Kia Optima EX Love my new Kia Optima, Dustin really was very patient with me and helped me find the right car! Other dealerships made me feel pressured why bob bell More

by erica.ziranski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
October 08, 2014

great experience Dustin helped me find the perfect car to fit my needs. Helped me figure out how I could do the financing. He seemed to have a really great attitude an More

by sarah.lucas.18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dustin fields
October 05, 2014

Used Car department is the best around After looking for weeks for a car and dealing with several unprofessional dealerships I finally came to Bob Bell. At first I was a little apprehensive More

by kate54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Smith, Missy
August 29, 2014

Worst deaership I have ever been to Bob Bell Ford has addressed the complaints that I have made, it would have been nice it they had been addressed sooner rather than later. More

by dontwalkrun
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike in collission, John in the body shop, called Mike Fitzgerald and left message, sent email to JP Bishop
June 14, 2014

Awesome I have never been so pleased with a company before. When I have been turned down by others and told they couldn't help me the team here went above and More

by cissa0115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Miller and missy and christin
March 01, 2014

My sales person was not only pleasant and efficient, but she brought a lot of knowledge which made it possible to make an expenditure such that I did. I will recommend her to anyone and everyone I know a More

by darhuber2315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry James
February 21, 2014

Dealer did not honor internet price online. They said it was a mistake. The manager sent me a very rude email. He was arrogant and condesending. When I pointed out the price online, Bob Bell tried to blame More

by csmith212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kurt Small, Terry James
June 24, 2013

This dealership was nice to me until I bought the car. But they fired my sales rep. Tracie Nataro, and now it seems there is no one who will help me. I believe my biggest sin was complaining about the s More

by dmister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service Department
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