87 Reviews of Bob Boast Volkswagen - Service Center
I had a tear in my front driver’s side tire while traveling through the area. I got off the highway and found this dealership just before closing time. They were kind enough to squeeze me in last min traveling through the area. I got off the highway and found this dealership just before closing time. They were kind enough to squeeze me in last minute, put on a new tire, and send me safely on my way. More
My service agent is so professional and was a great help! She is just the best! The parts guy is just great too. Very helpful and pleasant to talk with. I give my experience a 10! Thank you both for a wo She is just the best! The parts guy is just great too. Very helpful and pleasant to talk with. I give my experience a 10! Thank you both for a wonderful experience. More
I made an appointment to bring my 2008 Vw Beetle in for repairs. I was having trouble with lights coming on and stalling out, etc. I could not get in until just about one month later. Five days before repairs. I was having trouble with lights coming on and stalling out, etc. I could not get in until just about one month later. Five days before my appointment I had so much trouble with my car not running correctly, stalling out, not going over 20mph, bucking, I somehow managed to get it to the dealership. In my opinion it was not drivable. The service department was not helpful. They had no loaner cars. I was supposed to reserve one I was told. I had no other vehicle to use. They were not helpful in any way. They had no idea when they were going to look at it or how long I wouldn’t have a car. However, the worst part was still to come. They then told me they couldn’t work on my car as they had no mechanics who worked on “older cars.” Even though I’ve been going to them for a number of years. AND I had already waited 3 1/2 weeks without anyone mentioning this to me. Needless to say this was the worst service I have ever received from ANY company. I will not be going there again. More
Awesome service team! Will definitely return for any concerns or maintenance needs for my vehicle. Thank you Boast Volkswagen! Will definitely return for any concerns or maintenance needs for my vehicle. Thank you Boast Volkswagen! More
Friendly, Knowledgeable and professional. Surprised with a payment solution no interest for 3 month payoff. Formed a plan to get all the work done over time. Surprised with a payment solution no interest for 3 month payoff. Formed a plan to get all the work done over time. More
Very professional, accommodated me on schedule even though they were book solid, service was complimentary and done in 2 hours. Great! Thank you. though they were book solid, service was complimentary and done in 2 hours. Great! Thank you. More
The people are great. My appointment was on time and I was on my way home within 2 hours. The waiting area was clean and comfortable. Water was offered, however a coffee My appointment was on time and I was on my way home within 2 hours. The waiting area was clean and comfortable. Water was offered, however a coffee machine would be nice. More
Vivian made our service experience exceptional. Joyful attitude, kind hearted, flexible and knowledgeable - made for an easy and enjoyable service experience attitude, kind hearted, flexible and knowledgeable - made for an easy and enjoyable service experience More