Dealership Experience
10 yrs, 4 mos
Industry Experience
37 yrs, 6 mos
Languages Spoken
English
49 Reviews of Rusty Hoag
January 12, 2021
"we were instantly blown away with the service we received..."
- angelamoonwe were instantly blown away with the service we received from Gary Waller and the rest of the staff at Bob Boast. The first initial test drive we took with him, we knew we would love to have supported him and wanted to purchase from him. He gave us ALL of the important info, he was relatable.. he instantly felt like family. It was NEVER pushy.. he let us have the time we needed. He was extremely knowledgable, not only of VW cars, but all of the other brands out there and gave us his honest opinion about what we were looking at, whether it was helpful to VW or not which we respected. Gary turned our experience into a memorable, fun time and I am so honored to be a part of the Bob Boast VW family. We are OBSESSED with out Atlas and I cannot thank you all enough for working to make that happen!
Read MoreOther Employees Tagged: Gary Waller, Dave Rook, Justin Mocadlo, Michael Shaughnessy
December 14, 2020
"My family and I have purchased 6 vehicles from Bob Boast..."
- Double JMy family and I have purchased 6 vehicles from Bob Boast Volkswagen. They have a very nice showroom and waiting room while you're getting a quick sevice. The Service Department is very helpful in explaining issues and doesn't push anything unnecessary but the main reason I come to this dealership is Rusty Hoag. He is by far the best car manager I've ever worked with. Dave Rook is non-aggressive and very helpful in getting me in the right vehicle and explaining all the new features. He also explains whe the cost and the value of your trade are what they are. Finally Michael Shaughnessy finished it off with style in finance. Quite an amazing team.
Read MoreOther Employees Tagged: Dave Rook, Michael Shaughnessy
December 14, 2020
"I recently purchased a 2021 Atlas SEL Our salesman was..."
- dyeorussell71I recently purchased a 2021 Atlas SEL Our salesman was Mark Frasier he did an outstanding job explaining all the details about the car. Everything was explained so that I could understand. He was very patient . I have purchased many cars in my lifetime and this was the most outstanding experience that I have ever had. When I drove away I felt confident with my new car. Mark also did a great job of follow up on our visit we went there twice and he kept in touch without putting any pressure on us just always available for questions and concerns. Mark is an outstanding member of the Bob Boast Team
Read MoreOther Employees Tagged: Mark Frasier
August 28, 2020
"Shannen was an excellent salesperson. She worked with me..."
- aharshmanShannen was an excellent salesperson. She worked with me to find the car I wanted at the price I was looking for. The biggest thing I can say is that everything about the process was positive. It was the least stressful vehicle buying experience I have ever had.
Read MoreOther Employees Tagged: Justin Mocadlo, Shannen Wacker
July 27, 2020
"2017 Volkswagen CC"
- kkllss9997I am up in Omaha, Nebraska and bought this car online. I have never made a purchase this way but Chris Barksdale made the process very easy. Great car and a very smooth transaction. Thank you.
Read MoreOther Employees Tagged: Chris Barksdale
June 30, 2020
"I had an exceptional used car buying experience at Bob..."
- AlI had an exceptional used car buying experience at Bob Boast VW. I contacted Jeff Interbitzen on Saturday just prior to close of business and set up to meet on Monday to look at a 2018 Porsche 911 Turbo. He greeted me outside the door when I pulled in. Jeff is extremely knowledgeable, friendly, and professional. I had a great test drive, and Jeff knew all the answers to my questions. He worked a great deal with my trade and purchase. I also worked with Rusty Hoag to secure financing, and had another great experience. He worked tirelessly to get the term and rate I wanted, beating out my own credit union. He wouldn’t give up until he found just the right lender. I also had a great experience with Justin Mocadlo. I told him what I wanted in terms of extended warranty and a couple Of other items. He packaged it up, wasn’t pushy, and was very knowledgeable about each item. All in all it was a great experience from start to finish. I will always look to give them my business in the future if they have a care I am interested in. Great job!
Read MoreOther Employees Tagged: Justin Mocadlo, Jeff Interbitzen
June 12, 2020
"An out of state buyer who is very pleased and impressed..."
- daysofthunderAn out of state buyer who is very pleased and impressed with the entire process. It was a unique purchase. Rusty, Mike, Nancy, and my goto solutions specialist Shannen made it happen quite seamlessly. I had requested that all paperwork be prepared for an in and out experience and got exactly that. More importantly, my visit did not involve aggressive sales people. Everyone was friendly and professional. Shannen was brilliant and consistent. Living 1,300 mi. away is not a concern if it means doing business with folks who provide quality and results. Not only did they have the car with the trim + options that I wanted but I am glad I chose Bob Boast Volkswagen and its fantastic atmosphere.
Read MoreOther Employees Tagged: Michael Shaughnessy, Shannen Wacker
April 30, 2020
"This is hands down the best dealership I have ever done..."
- RebeccasiffThis is hands down the best dealership I have ever done business with. This is our second purchase at Boast. A wonderful family atmosphere, everyone knows your name! Great prices and great staff.
Read MoreOther Employees Tagged: Michael Martin, Dave Rook, Joseph Mocadlo
March 31, 2020
"Best car buying experience"
- ApprsitBest car buying experience I've had. From salesperson to finance the whole deal was one of the smoothest I've experienced. Dealership was neat and clean and all personnel were well groomed. David Rook worked with me without any pushy sales tactics and was very consciences of the coranavirus and distancing and cleanliness. He made the whole experience friendly and easy.
Read MoreOther Employees Tagged: Michael Martin, Dave Rook, Justin Mocadlo
March 16, 2020
"Dave was so great! I was very nervous getting my first..."
- Astotts023Dave was so great! I was very nervous getting my first new car and he made everything so great. Will for sure be back for anything I need car wise. He was so caring and thoughtful and honest I couldn’t have asked for a better time there.
Read MoreOther Employees Tagged: Dave Rook, Justin Mocadlo