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Bob-Boyd Lincoln, Inc.

Columbus, OH

4.9
126 Reviews
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2445 Billingsley Rd

Columbus, OH

43235

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Showing 126 reviews

June 11, 2026

Always great customer service with the service people. Truck was in and out in the time expected. Have no reservations about returning to Bob Boyd! More

by popester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill in Sevice
June 11, 2026

I can’t say enough great things about the team at Bob Boyd Lincoln. From start to finish, they consistently deliver an exceptional customer experience. Scheduling service is always quick and easy, and th More

by Skeat81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Staton Kessler, Rob Zellner
June 02, 2026

Bob-Boyd is awesome every time! Its the very reason I continue to come back! More

by nicole.ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Culbertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2026

Lauren was very professional and informative and made our car buying experience quick and easy! More

by bpowers225
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Dillon
May 14, 2026

It always a great experience at Bob Boyd Lincoln, Inc. I have purchased 3 vehicles from the them and the service department is top notch, they call me by name every time I show up, even if I am just walk More

by kgoshia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick McGrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Culbertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Brown
May 08, 2026

Outstanding Service consistently . Very friendly staff providing information on new model Vehicles . Comfortable environment daily . More

by Momeyer13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick McGrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Culbertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2026

It was quick, easy, and painless experience. They took me on time (actually a little early) and the waiting room is comfortable. Walked out of there feeling that I can trust what they tell me More

by dustinbcarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick McGrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Culbertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2026

At 82, we’ve had our share of cars. By far this dealership is #1! More

by crawford7107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac
April 04, 2026

Their professionalism was very much appreciated. They answered questions or found the answers quickly without showing any iritation no matter how redundant the questions may have been. More

by PTCrummy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Breadon
April 04, 2026

The professionalism of everyone is outstanding. They are knowledgeable and patient when answering questions. Sales personnel are accommodating and friendly. Service personnel take the extra step t More

by Beachgirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Zellner, Mark Broadrick
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