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Bob-Boyd Lincoln, Inc.
Columbus, OH
120 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 120 reviews
April 21, 2026
It was quick, easy, and painless experience. They took me on time (actually a little early) and the waiting room is comfortable. Walked out of there feeling that I can trust what they tell me They took me on time (actually a little early) and the waiting room is comfortable. Walked out of there feeling that I can trust what they tell me on my service. More
by dustinbcarter
April 04, 2026
Their professionalism was very much appreciated. They answered questions or found the answers quickly without showing any iritation no matter how redundant the questions may have been. They answered questions or found the answers quickly without showing any iritation no matter how redundant the questions may have been. More
by PTCrummy
Employees Worked With
Breadon
April 04, 2026
The professionalism of everyone is outstanding. They are knowledgeable and patient when answering questions. Sales personnel are accommodating and friendly. Service personnel take the extra step t They are knowledgeable and patient when answering questions. Sales personnel are accommodating and friendly. Service personnel take the extra step to ease the process of having your vehicle serviced and ready to go. More
by Beachgirl
Employees Worked With
Rob Zellner, Mark Broadrick
April 02, 2026
My tire was. losing air. Rob my service advisor was able to get me a loaner car and I ended up getting new tires. He made me aware of the tire special so I saved s losing air. Rob my service advisor was able to get me a loaner car and I ended up getting new tires. He made me aware of the tire special so I saved some money! More
by czar1306
Employees Worked With
Rob Beacom
March 09, 2026
excellent service,personal was very helpful in orking within my price range.I was very negative coming but saleslady eased me to positve attitude within my price range.I was very negative coming but saleslady eased me to positve attitude More
by mosesgraham
Employees Worked With
February 15, 2026
Excellent service, personalized attention, fast and seamless! The salesperson was friendly and respectful! They have a wide variety of vehicles and prices. seamless! The salesperson was friendly and respectful! They have a wide variety of vehicles and prices. More
by Ch1601ve
Employees Worked With
February 07, 2026
We have leased Lincoln auto from this dealership since 2025 and have always had a very professional experience with each person - from sales to service. During this time Lincoln has improved and refined t 2025 and have always had a very professional experience with each person - from sales to service. During this time Lincoln has improved and refined their vehicles. While we have just begun to experience our 2026 Aviator, we expect to be back at the end of this current lease. More
by Colbarry
December 18, 2025
the Bob Boyd Dealership has excellent personnel in all phases of the Servicing Department. Everyone is pleasant and helpful. phases of the Servicing Department. Everyone is pleasant and helpful. More
by Dlprobst
November 11, 2025
The staff at Bob-Boyd was very helpful and very professional, making my decision to purchase from them very easy. professional, making my decision to purchase from them very easy. More
by KaraC
