Bob Brady Auto Mall

WOW!!!!!!! I'm shocked by my experience at Bob Brady. I'm an educated woman with three degrees and they treated me like an idiot. DO NOT BE FOOLED BY THESE PEOPLE. Chantel, the dealer I met with, should be a an educated woman with three degrees and they treated me like an idiot. DO NOT BE FOOLED BY THESE PEOPLE. Chantel, the dealer I met with, should be ashamed. I told her I wanted to look at a specific car and she brought me EVERYTHING, but what I wanted. I told her I wanted to spend $15,000 tops and she kept bringing me cars in the $20,000 range and just kept saying she could get it in my $350 payment range! The BEST part...she wouldn't tell me the price of the car I was looking at...she just had this stupid look on her face and said, 'I'll have to look it up, BUT it's in your $350 price range. I kept having to pull up the price on the Kelly BB on my phone!!!! CHANTEL - YOU SHOULD BE ASHAMED!!!! I watched them do the same thing to about 6 other people...all of us walked out AMAZED and DISGUSTED that they thought they could pull over a tactic like that. Just sickening. If you've had the same experience PLEASE call the Illinois Attorney General's Office! These people are sleazier than the payday loan stores! More

My car was under warranty when I developed an engine noise. I took it to Bob Brady where they worked on the engine. Immediately after I got the car back it began to use oil. It would use 1 quart every 3 noise. I took it to Bob Brady where they worked on the engine. Immediately after I got the car back it began to use oil. It would use 1 quart every 300 miles. It never used a drop of oil before I took it to them. They "looked" at it several times over the next few weeks saying they couldn't find anything. Finally, the service manager topped off the oil and rode 80 miles with me. Then, he took the dip stick out and held it SO THE OIL WOULD RUN UP THE DIPSTICK. Even with that dishonest attempt the oil still showed it was down 1/4 of a quart. After that point they said using a quart of oil every 300 miles in a car still under warranty was "normal". The car was NEVER fixed and I never will do business with Bob Brady Dodge again. More