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Bob Brockland Buick GMC

Columbia, IL

4.8
62 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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580 Old State Rte 3

Columbia, IL

62236

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Showing 62 reviews

June 09, 2026

I was able to get appointment that met my schedule. When I arrived with vehicle service rep was very friendly and reviewed what work was to be done. I planned to wait for work to be done.I was giving a More

by WEG917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only talked to service people
Jun 10, 2026 -

Bob Brockland Buick GMC responded

Thank you for sharing your experience with our service department. We’re glad the appointment matched your schedule, our team kept you informed throughout, and you found our location convenient for your Cadillac Escalade maintenance.

June 09, 2026

Friendly and informative staff. Make you feel that your issues and needs are important. TY More

by BREWER_JAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2026 -

Bob Brockland Buick GMC responded

Thank you for recognizing our team’s friendly and informative service. It’s rewarding to know we made you feel your concerns mattered. We appreciate the opportunity to care for your Buick.

June 09, 2026

Bob Brockland is always able to get me in for service very quickly and service department is wonderful to work with. More

by SRBOLLINGER2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Jessen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2026 -

Bob Brockland Buick GMC responded

We appreciate you sharing how Wyatt and our service team could promptly accommodate your GMC. It’s great to hear their support made the experience smooth. We look forward to helping with your needs again.

June 09, 2026

My appointment was at 10 a. m. and it took 2 hours just for a n oil change. More

by CATHY.LENNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept.
Jun 13, 2026 -

Bob Brockland Buick GMC responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

June 09, 2026

Brockland is the only dealership I trust and use. They have a wonderful staff and they get service done correctly. They appreciate their customers. More

by ZOOMS33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Jessen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Degroot
Jun 09, 2026 -

Bob Brockland Buick GMC responded

We appreciate you trusting us for service on your GMC Terrain and are thrilled Wyatt and our service team have earned your confidence. We look forward to maintaining your vehicle’s performance whenever you visit.

June 09, 2026

Tim kept me informed about the progress and the issues with my truck .and truck was finished in a timely manner More

by CREISS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Funk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2026 -

Bob Brockland Buick GMC responded

Thank you for sharing that our team kept you informed and completed your GMC Sierra 1500 service promptly. We appreciate the five-star rating and please reach out if Terry can help with anything further.

June 09, 2026

Took granddaughters car in for wheel alignment. They said car was in bad shape with many front-end parts needing replacement. Did the best they could with what they had to work with and charged me More

by BDIESBACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2026 -

Bob Brockland Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 09, 2026

Always helpful and keeps us informed how things are proceeding. Friendly and does excellent job. More

by tehe9311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Brockland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Funk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sweazea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wyatt Jessen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2026 -

Bob Brockland Buick GMC responded

We’re thrilled our service team kept you informed and delivered friendly, excellent care for your Buick Enclave. Thank you for the five-star review. We look forward to assisting you again.

Jun 10, 2026 -

Bob Brockland Buick GMC responded

Thank you so much for kind words and the 5 STARS!!! We really appreciate it!

June 09, 2026

During my most recent preventive maintenance appointment, the young lady checking me out asked, "Why do you come here when you live 30 miles away?" My answer was simple: it's because of the people. I have More

by GREG.MULLINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Brockland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Burke
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sweazea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim and Samantha
Jun 09, 2026 -

Bob Brockland Buick GMC responded

We’re delighted that our friendly, professional service makes your 30 mile drive worthwhile for your GMC. Thank you for trusting us with your preventive maintenance and for your continued loyalty. We look forward to your next visit.

June 09, 2026

They have the best service department. Would not take my GMC anywhere else. I appreciate your service. Thanks More

by Tcourtney06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Brockland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2026 -

Bob Brockland Buick GMC responded

It’s great to know you trust our service department with your GMC Yukon XL. Elizabeth and the team appreciate your loyalty and are here whenever you need us.

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