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Bob Brockland Buick GMC

Columbia, IL

4.8
109 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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580 Old State Rte 3

Columbia, IL

62236

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Showing 109 reviews

October 07, 2026

Love that dealership. Wouldn’t go anywhere else to buy or get service on my cars! More

by BMALLORY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tissier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Schlemeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Easton Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2026 -

Bob Brockland Buick GMC responded

Hearing you’d never go elsewhere for purchase or service means a lot to our team. Thank you for trusting us with your Buick Enclave and for your five-star rating.

October 07, 2026

Awesome. Dan Burke is all time. He’s a pro and gets everything handled for me. More

by PCHANDRA09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Burke
Oct 07, 2026 -

Bob Brockland Buick GMC responded

We’re glad everything was taken care of during the service on your GMC Sierra 1500. Knowing you found our team professional and thorough means a lot to us.

October 06, 2026

Very explanation and patient service writer Tim regarding work and ordering and scheduling tire replacement work appointment More

by RICHAHUDDLESTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tissier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Schlemeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Easton Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2026 -

Bob Brockland Buick GMC responded

Your note about Tim’s patience and clear explanations when ordering and scheduling your GMC Acadia’s tire replacement appointment reflects how our service writers strive to keep you informed. Knowing you felt supported means a lot to our service department. Thank you for the five-star rating.

October 05, 2026

I researched various cars and was leaning towards an Acadia. Wyatt suggested the Buick Enclave. After the ride and inspection of this vehicle, we were sold! Wyatt was very knowledgeable about the Enclav More

by cmhoffarth85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott DeGroot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sweazea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wyatt Jessen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2026 -

Bob Brockland Buick GMC responded

Our team enjoyed guiding you through the purchase of your new Buick Enclave. We’re pleased the test drive and inspection helped you feel confident in the Enclave. Knowing that Wyatt’s expertise and our staff’s friendly support exceeded your expectations means a lot to us.

October 03, 2026

Whenever I call for service they work with me for a time and date to fit my schedule. I am very well satisfied with the the knowledge the service people have in the shop. Thank you Terry Schreder More

by TERRYSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Schlemeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Riechman
Oct 03, 2026 -

Bob Brockland Buick GMC responded

Our service department is always happy to arrange an appointment for your Cadillac CTS that fits your schedule. Knowing that our technicians’ expertise met your expectations means a lot to our service team.

October 03, 2026

Exceptional service I was notified on what I needed to repair my Tahoe completed. Perfect. More

by MAMAW22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tissier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Schlemeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Easton Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2026 -

Bob Brockland Buick GMC responded

Knowing you felt well informed about the needed repairs means a lot to our team. We’re pleased the service on your Chevrolet Tahoe went flawlessly.

October 01, 2026

Everyone was professional and made you feel welcome. Easy to talk to and helpful with any questions. I'm sure I will have my service done here. More

by jlpgolf1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott DeGroot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sweazea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2026 -

Bob Brockland Buick GMC responded

Our team is pleased we could help answer all your questions. Hearing that you found us professional and welcoming means a lot to us. We look forward to servicing your Yukon whenever you need us.

September 27, 2026

This dear ship is number 1 in my book. Best service department. Just recently trade my car in for a much newer car it couldn’t have been easier Years ago I had a bad experience buying More

by lbutler820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Brockland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sweazea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tissier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2026 -

Bob Brockland Buick GMC responded

Your praise for our service department’s family-like atmosphere is truly appreciated. It’s great to hear that service on your Buick Encore GX went smoothly and our location near St. Louis was convenient. Thank you for the glowing feedback and for giving us the opportunity to earn back your trust.

September 26, 2026

Very helpful and thorough. The kept us in mind and found just what we were looking for!!! More

by cindytalbert10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Funk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wyatt Jessen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2026 -

Bob Brockland Buick GMC responded

Knowing that our team kept your needs in mind and helped you find exactly the used Chevrolet Suburban you were looking for is very rewarding. Your feedback on our attentive, thorough approach means a lot to our team.

September 26, 2026

They were very professional and kept me updated as service progressed. They researched my account and recommended using my GMC rewards points against my invoice, which I was happy to do. More

by JOANREUTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim (service department)
Sep 26, 2026 -

Bob Brockland Buick GMC responded

Your note that we researched your account and helped you apply your GMC rewards points toward your invoice during your Verano service highlights the clear communication we aim for. Knowing that our updates and suggestions were helpful means a lot to our service team.

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