Bob Brown Chevrolet
Des Moines, IA
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127 Reviews of Bob Brown Chevrolet
I was looking for a clean late model Suburban on line in March and visited your site. Megin answered all my questions in a timely manner and always asked if i needed anything else. She followed up with me w March and visited your site. Megin answered all my questions in a timely manner and always asked if i needed anything else. She followed up with me weekly to see if there was anything i needed and to see how my searc was going.I couldn't find what i was looking for preowned so i decided to purchase a new Suburban from my local dealer, Mankato Motors. I am pleased with the way Megin tried to help me. Todd Perkins 507-327-7465 More
Bill Fryer was the best salesman I ever had. He wasn't pushy and went to bat for me when it came to my trade-in and he was able to answer all my questions. After buying my new car he walked me through ev pushy and went to bat for me when it came to my trade-in and he was able to answer all my questions. After buying my new car he walked me through everything from blue tooth to on star, thanks. Bill you are wonderful! More
Overall, Bob Brown Chevy and their employees were friendly, patient and knowledgeable as I asked questions and voiced my concerns. The price, sales people and the car itself led me to ultimately deci friendly, patient and knowledgeable as I asked questions and voiced my concerns. The price, sales people and the car itself led me to ultimately decide to buy the new Chevy Cruze. More
We will never go anywhere else than Bob Brown Chevolet. What a delight it is to purchace a vehicle from people who really care and understand exactly what you have in mind. I and my wife find it very comfo What a delight it is to purchace a vehicle from people who really care and understand exactly what you have in mind. I and my wife find it very comforting to have this dealership in our city to use to purchace a vehicle. Thank-You Jon and Lois. You are the greatest! More
We went in on a Monday night to test drive a car and we were not planning on purchasing. We were able to recieve the price we wanted for our trade in with minimal games. Our salesman was great, he wasn't a were not planning on purchasing. We were able to recieve the price we wanted for our trade in with minimal games. Our salesman was great, he wasn't a typical "salesman" and wasn't pushy at all. He was very personable and made us feel comfortable. Unfortunately there was a lack of finance people there and the sale took over 3 hours from the start of our test drive to signing the papers. We also had a hungry baby and she was not happy by the end of the evening. We ended up rushing through the paper signing just to get out of there. More
Lois Busmar the finance manager went above and beyond to get us into this car and we are truly greatful, she also made sure we understood everything inregards to our loan before we signed. Mike took his get us into this car and we are truly greatful, she also made sure we understood everything inregards to our loan before we signed. Mike took his time explaining all the features on the car and gettting it set up like the bluetooth and the onstar. More
I purchased a Volt from a dealership in Maryland and had it shipped to the Bob Brown Dealership. Although they did not handle the sale, they were very accommodating in receiving the delivery, holding the c it shipped to the Bob Brown Dealership. Although they did not handle the sale, they were very accommodating in receiving the delivery, holding the car for my inspection, and allowing Eric to give me a couple of hours of orientation to the automobile. More
My wife and I have been Bob Brown customers for 35 years. We have bought six new cars from the dealership and the last two we purchased from Eric Dowerah. Eric is very knowledgeable and is never high pressur We have bought six new cars from the dealership and the last two we purchased from Eric Dowerah. Eric is very knowledgeable and is never high pressure. Eric continues to keep in touch with us and is always eager to help if any problems arise with our vehicles. We recently purchased a new Chevy Cruze and thanks to Eric and Joe we are once again satisfied customers. Eric is one of Bob Brown's finest salesman and we would recommend him if you are wanting to buy a new vehicle. RGHinds More
The service I received on my visit to Bob Brown was exceptional. I used my experience, with Megin Nopoulos, in a training exercise in my own small business. I was pleasantly surprised when a repres exceptional. I used my experience, with Megin Nopoulos, in a training exercise in my own small business. I was pleasantly surprised when a representative called me back after I called about a used car (from the website). Megin called back within THREE minutes from my initial phone call. After I made an appointment for a test drive, Megin sent an email to me withing TWO minutes of our phone conversation. The email confirmed the time of my scheduled appointment, described the main entrance under the blue awning, included directions and a map to Bob Brown Chevrolet. I was able to test drive the car, within 15-20 minutes of my arrival to the dealership. Ed Olivetta was very informative about the car. Since it was early in my search for a car, I did not make an offer to buy the car, but Ed explained the price (and of course, was willing to sell the car to me that evening). Megin left two voicemails on my phone over the long weekend, as a follow-up. She wanted to make sure my visit and experience at Bob Brown was good. I am especially impressed with Megin, as she was very thorough, prompt, friendly, and her attention to detail was superb. More
From the very first moment I walked in the door, I was treated with much respect by Billy Fryer. I have never met such a personable sales person. He did such a great job golf carting me around to check ou treated with much respect by Billy Fryer. I have never met such a personable sales person. He did such a great job golf carting me around to check out all the vehicles that would fit our needs. His knowledge was impressive, and the fact that he actually cared, not phony at all, gave me great pleasure in dealing with him, and Bob Brown Chevrolet. The very next day I took my husband in there to look at the cars I had chosen and we left that day with our brand new equinox. Not only was Bill awesome, But Dave, the finance guy, did everything in his power to help us get the very best interest rate. Everyone there that we encountered was so helpful and just nice to chat with. I deal in retail, and i truly appreciate having such a wonderful team that helped us start to finish. To listen to someones needs, and budgets, and to give honest advice and opinions is rare these days. Seems either they don't want to deal with it, or they want to try to sell you something that you dont even want. THANK YOU BILL, DAVE, AND BOB BROWN FOR MAKING OUR VEHICLE PURCHASE A GREAT ONE!!!! More