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Bob Brown GMC Buick

Ankeny, IA

4.8
55 Reviews
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1405 SE Oralabor Rd

Ankeny, IA

50021

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Showing 55 reviews

October 03, 2026

Cole Nord was very friendly and very quick in and out in a timely manner More

by Noahdavid36
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Nord
Oct 09, 2026 -

Bob Brown GMC Buick responded

We're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 25, 2026

This was a big step for my husband and I to decide it was time to take the step to having only one vehicle! We came in to visit with Cole Nord after my husband was texting him back and forth. He was so helpf More

by hudsonconnie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Nord, Gene Parker
Sep 29, 2026 -

Bob Brown GMC Buick responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Bob Brown Buick GMC! Feel free to reach out to us if you need anything. Have a wonderful day.

March 31, 2026

Bought a 2024 denali 1500, got it home and found a deep scratch on drivers side front fender. Called my sales person ,Rick Burkemper and talked to him about it. We both missed the scratch. He had me take i More

by hoot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2026 -

Bob Brown GMC Buick responded

We're happy you found our staff to be so supportive during your experience here at Bob Brown Buick GMC. We do hope we can be of assistance in the future. Take care!

February 18, 2026

Rick and the rest of the staff makes the car buying experience seamlessly. Thank you. More

by Shawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2026 -

Bob Brown GMC Buick responded

Shawn, Thanks for highlighting some of our staff who helped make this such a great experience! Thank you for choosing Bob Brown Buick GMC as your first choice for all your automotive needs!

February 12, 2025

Very happy with how we were treated as customers. WE did have a problem with the amount of time it took to complete the process after agreement of the purchase price. More

by adeaconb
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ron Floyd
Apr 11, 2025 -

Bob Brown GMC Buick responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 17, 2024

I was always received excellent service at any Bob Brown owned dealership. And that experience goes back close to 50 years. More

by wuzdfuzdave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey in the service department
December 20, 2022

Right from the start Aaron was very responsive and followed up with me almost on a daily basis! He was willing to help me in every way! I will be buying my next new truck from them too!! More

by tjminich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Mohler
Dec 22, 2022 -

Bob Brown GMC Buick responded

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

April 14, 2022

Had an issue with service dept. It was later resolved. Service usually gets you in and out More

by Jfox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey
Apr 19, 2022 -

Bob Brown GMC Buick responded

Hello there, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

February 13, 2022

It was a chilly morning when we stopped to look at the escape. They brought the vehicle to the office and we let it warm up before a test drive. We liked the escape and said we would like to purchase it a More

by andersen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Brown
Feb 15, 2022 -

Bob Brown GMC Buick responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 19, 2022

I had a heating issue in my 2003 Jeep Liberty. Brandon Ted And DJ all were a part in getting this resolved. we first troubleshoot minor issues (thermostat, core flush, water pump) in case it would have fi More

by Chad V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon, DJ, Ted
Jan 22, 2022 -

Bob Brown GMC Buick responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bob Brown Buick GMC. We look forward to your next visit! Take care!

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