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Bob Brown GMC Buick
Ankeny, IA
55 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 55 reviews
May 03, 2011
My husband and I started an extensive new car search, visiting many dealers to determine the make and model we wanted. We looked at everything from Mercedes Benz to Hyundai. We are USAA members and kne visiting many dealers to determine the make and model we wanted. We looked at everything from Mercedes Benz to Hyundai. We are USAA members and knew that once we found our car, it would be a very quick process. Tracee was very patient with us as we drove several Buicks over several days and we finally decided on the Regal. Cody made the financing painless and answered all our questions. He was very patient with us as we reviewed all our documentation. We feel that the Regal is an awesome value and the staff at Bob Brown made the experience fun. More
by ABHouk
Employees Worked With
Tracee and Cody, Tracee Weiss, Cody Bilyeu
April 27, 2011
Information on vehicle was within 5 minutes of my online dealer inquiry--I was absolutely shocked at how fast the phone call came. Information response via several emails have been quick and thorough. A g dealer inquiry--I was absolutely shocked at how fast the phone call came. Information response via several emails have been quick and thorough. A great job overall! Thanks Kaylinn. Jon Kemmerer, Ely, IA. More
by jonk2041
Employees Worked With
Kaylinn
April 19, 2011
We were very pleased with our experience at Bob Brown GMC Buick in Ankeny. Cort Howard was friendly, knowledgeable and patient. We shopped other dealerships in Ankeny but found that the sales staff, the fa Buick in Ankeny. Cort Howard was friendly, knowledgeable and patient. We shopped other dealerships in Ankeny but found that the sales staff, the facilities and the product at Bob Brown were far superior to the competition. We are completely satisfied with our Acadia. More
by joepeggy
Employees Worked With
Cort Howard (sales) and Cody Bilyeu (Finance Mgr), Cody Bilyeu
April 17, 2011
I wanted to bring to your attention how great it was to work with the folks at Bob Brown GMC; specifically Lee Muller, Cody Bilyeu and Kaylinn Hoyt. We were treated royally. Lee made us feel so at ease, work with the folks at Bob Brown GMC; specifically Lee Muller, Cody Bilyeu and Kaylinn Hoyt. We were treated royally. Lee made us feel so at ease, answered any questions, pointed out the features of the new car, got us the magic number of what the car trade would cost us and even loaded our stuff from the old car into the trunk of the new car. I wouldn't hesitate to work with Lee again. Likewise, Cody worked us through the financing very easily, clearly explaining what we were signing and getting us the short term financing we needed to complete our car purchase. Lastly, Kaylinn, our "contact person" at Bob Brown, provided us with the information needed to see if a trip to Iowa from Minnesota was going to make sense. Obviously, it did make sense. We are very pleased with our purchase. More
by aliebrenz
Employees Worked With
Lee Muller, Cody Bilyeu, Kaylinn Hoyt, Cody Bilyeu, Lee Muller
April 15, 2011
Overall, after a little bit of a rough start, this probably ended up being one of the best new vehicle buying experiences I've ever had. You guys made it all work for me. My new Denali is fabulous... probably ended up being one of the best new vehicle buying experiences I've ever had. You guys made it all work for me. My new Denali is fabulous...no other word for it. This is my first purchase from Bob Brown, but certainly won't be the last. More
by pflynnjr
Employees Worked With
Gerry Thompson; Cody Bilyeu, Cody Bilyeu
