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Bob Chapman Ford

Marysville, OH

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30 Reviews

1255 Columbus Avenue

Marysville, OH

43040

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Showing 30 reviews

January 10, 2017

Beware of your rebates! Bought a new Transit 250, smooth transition until I discovered later that I had a $1000 discrepancy in the rebates I signed for and the rebates deduc More

by Buyer
Customer Service
Recommend Dealer
No
Employees Worked With
Jason
July 12, 2016

Best dealership around First I want to say I have been dealing with Bob Chapman for many many years. I have always got excellent service in every area, I want to point out a More

by donnalovecars1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Gahm
June 01, 2015

Bad I would not recommend Bought a f150 there and it had a vibration problem they would only check the balance of the tires which did not fix it now they say it's on my dime to More

by Tpick62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dealer
April 23, 2015

WORST SALES DEPARTMENT EVER!!!!!!! Bought a vehicle a few weeks back, the Sales guy i dealt with was a complete idiot and Financing didnt seem like they knew what they were doing. More

by BCFSUXrichard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Creagan
November 03, 2014

Service I have always purchased my tires from this dealership as well as some other service work. They are the best priced for tires and I really enjoy coming More

by melvine10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian & Jeff
October 23, 2014

Worst service department I've ever been to! Bought my Ford at a different dealership. Went to Bob Chapman for recall service work, oil changes, and tire rotations. Asked if I could get a free More

by Congo370
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob Chapman, Jeff
August 28, 2013

I loved my experience at Bob Chapman and believe it was the best experience I have had buying a new vehicle and I have purchased several vehicles from other dealers and will make sure I always return to Bo More

by JohnMyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Lewis
February 10, 2011

Took a truck in for service with one problem and it when it was done it had a complete other problem. They were way overpriced, when I went picked up the truck the started was stripped out, someone had gri More

by aperry2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manual
May 03, 2010

I dealt with two customer service representatives. One was very rude and the other was ok. The body shop was rude to me several times. When I first brought the vehicle in to be serviced, the body shop w More

by spirit_of_musick
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
3
April 10, 2010

Saw the vehicle on cars.com, emailed the dealership and negotiated a good deal via email based on photos and descriptions they supplied - no phone contact needed. Traveled 4 hours to dealership. The vehicl More

by ajax
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Burris
3