Bob Davidson Ford Lincoln
Baltimore, MD
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What a Sham!!! My F150 which I purchased at Plaza What a Sham!!! My F150 which I purchased at Plaza Ford was in need of an oil change so I went to Bob Davidson's Ford. My truck is a 2007 and on What a Sham!!! My F150 which I purchased at Plaza Ford was in need of an oil change so I went to Bob Davidson's Ford. My truck is a 2007 and only has 25000 miles on it. After the oil change the lackey at the front desk advised me that I needed new tires on the vehicle and should have it done before the winter. I was "in luck" however because they were having a sale on tires. The mouth piece of the store stated that they had the lowest prices around and even had a guarantee that their prices couldn't be beat. They didn't have the tires I needed in stock but said I could come back on Saturday to get them installed. I checked around and found the same tires on sale at SEARS for twenty dollars less per tire and printed off the coupon that clearly showed this. On Saturday I returned to the shop and showed them the coupon and price that SEARS had on the same tire. The same liar at the quick lane began to stammer and stated that he would look into the guarantee. About twenty minutes later they called me back to the desk and stated that "their shipment of tires didn't arrive" as there was a mix-up in the shipment. What a surprise, not. As soon as they have to back their guarantee the tires suddenly disappeared. Wow. Mr. Tire is right around the corner so I thought I might just get the tires taken care of as I do have two small children and didn't want any issues. They said they had my tires in stock and were also having a special that when you buy 3 tires you get the fourth one free. The mechanic came out to look at my tires and see which brand I wanted. I was shocked when he stated "You really don't need new tires, I wouldn't change these if I were you." He even gave me a tire gauge and told me to come back when they were at the right level. How refreshing to deal with an honest person. Bob Davidson should really be ashamed of themselves. Anybody who is advised that they need any expensive work done here should definitely get a second opinion as the first one is surely a lie given to pad their pockets. To the Mr. Tire on Joppa Rd. I applaud you for your honesty and will be giving you a return visit in the future. More
Until May of 2010 I was very satisfied with the service at Quick Lane & repair shop. My difficulties started when I dropped off my car for 60,000 mile sched service and the service tech road testing the c at Quick Lane & repair shop. My difficulties started when I dropped off my car for 60,000 mile sched service and the service tech road testing the car plowed into another car at a nearby intersection. Never could get all the details of the incident from anyone. I was quickly given a loaner by the Quick lane mgr, which was great and contacted by the dealers insurance co the following week. The body shop was given the go ahead to proceed with repairs. After a month went by I assumed, since nobody had called, that they were probably almost done. On the fifth week I recd a call from the insurance co saying that there was additional damage found and the car would be totalled. Accidents do happen and no one was ever rude to me there, what dissapoints me most is that of all the people who work there and may have known about this not one bothered to call me up later or send a letter of apology for the incident. Any small attempt at what most of us call common courtesy would have been appreciated. In addition to this I left two messages for the body shop mgr which were never returned and also spoke to the used car sales mgr who said he would work up a good price on a comparable car and get back to me. Need I tell you I never heard from either of them. By the way, the other drivers car who was hit was also totalled, I wonder how he made out? More
Purchased a 2009 Ford Fusion last year. Owned for over a year now. I can honestly say now that it's a great car. My experience with Bob Davidson Ford was great. The pricing was good and available financing. year now. I can honestly say now that it's a great car. My experience with Bob Davidson Ford was great. The pricing was good and available financing. They have a great bunch of people working there. More
I drove up in Feb 05 and my diesel was not running right so I took it to them. I signed a service ticket stating that no repair would be done without notifying me. The part that was bad was under warranty so I took it to them. I signed a service ticket stating that no repair would be done without notifying me. The part that was bad was under warranty. But, they took upon themselves to do a charging system test, which I didn't request, and then telling me that I needed two batteries. Then they said my fan belt needed replacing. I was afraid that they would cut or damage my belt so I had the belt replaced and I wanted the old belt. I didn't get the old belt. They ignored me. They charged me for the charging system test over fifty dollars. Being out of town they really took advantage of the situation at had. Bad dealer!!! I service all my vehicles and I know that I didn't need a fan belt or two batteries. More

