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Bob Davidson Ford Lincoln
Baltimore, MD
464 Reviews
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Showing 464 reviews
August 30, 2015
Nervous buyer I haven't bought a car in over 10 years so I was naturally nervous about getting a fair deal and choosing the right vehicle for my wants and needs. I I haven't bought a car in over 10 years so I was naturally nervous about getting a fair deal and choosing the right vehicle for my wants and needs. I found my ideal vehicle on the Bob Davidson Ford website and emailed an interest in a used Ford Explorer. Within 10-15 minutes I received a phone call from Sammi and she was able to set up an appointment for me within an hour to come in, view and test drive the vehicle. When I pulled on to the lot, the vehicle was sitting right in front of the dealership, was running and there was VIP guest tag hanging in the window with my name on it. When I entered the dealership, I found my name on the appointment board and the staff at the front desk waited on me immediately. Sammi was unavailable at the time, so Marc greeted me and made sure I made contact with the Solomon from sales. Solomon immediately took me out to the waiting car and began a detailed overview of the car starting from the back all the way to the front of the vehicle. Solomon with through all of the electronic features...which are too many to learn in one sitting...but I was immediately impressed with what the car had to offer. We then began the test drive which was helpful because we did side street and freeway driving which was helpful so that I could see how the car handles in two different road conditions. We then went back to the dealership to discuss pricing and financing. Solomon was very personable, funny and was able to put my mind at ease the car buying process. He was able to answer all of my questions and was patient when it came down to me deciding if this was the right deal for me. I was able to step outside and make a phone call to weigh my options and he waited patiently, without rushing me to make a decision. I then encounter Hal from financing who answered all of my questions, even a some that I asked multiple times to make sure that I was clear about the warranties that were being offered. Unfortunately the car buying process is long and drawn out and even though it was after 9pm by the time I made it into the finance office, Hal was patient and once again allowed me the time to weigh the options and make the right financial decision for my budget. Because it was so late, the auto detailer was unable to completely detail my car. Solomon was very upfront and honest about this but was clear that I should bring that car back at my earliest convenience so that the inside could finish being detailed. He also stated that he would make sure that the would be a tech man on hand who could review all of the electronic features of my car when I came back in so that I was comfortable using everything. Overall, I had an awesome VIP experience at this dealership. More
by lanie42
Employees Worked With
Marc Bortnick, Hal Blatt
August 29, 2015
An Awesome Experience I had been in the market for a new F-150 and had searched the internet prior to visiting a dealership for both selection and reputation. I walked into I had been in the market for a new F-150 and had searched the internet prior to visiting a dealership for both selection and reputation. I walked into Bob Davidson and was greeted immediately. I had the pleasure of working with Solomon Ortiz as my salesman. Not only did he take the time to answer all my questions regarding the F-150, but was also patient as I looked at three trucks with various features before I found the perfect color and perks. The team at Bob Davidson worked until the minute they closed that evening to get me into my F-150 and I could not be happier. I have all the gratitude in the world for the entire staff. As far as sales, Solomon is a professional who shows that he cares about what his clients are looking for in a vehicle. If you're in the market for a Ford, please visit him and the staff at Bob Davidson. You won't be disappointed ! More
by ravensfan0705
Employees Worked With
Kate Burrows, Joe Giammona, Blake Schindler
August 14, 2015
Impressive I came to the dealer feeling nervous and ready to be taken advantage of because I'm an elderly woman. My consultant was Solomon Ortiz and what I expe I came to the dealer feeling nervous and ready to be taken advantage of because I'm an elderly woman. My consultant was Solomon Ortiz and what I experienced was professionalism, patience, understanding and great work ethics . I am very pleased with my purchase and thanks to him and his beautiful smile I'm reading in style. More
by Marble Fiesta15
Employees Worked With
Chris Anderson
August 13, 2015
What a difference a day makes I came into Bob Davidson to buy a Ford Escape a couple of days ago. I was really impressed by the condition of their vehicles. I test drove a 2010 For I came into Bob Davidson to buy a Ford Escape a couple of days ago. I was really impressed by the condition of their vehicles. I test drove a 2010 Ford Escape. The car was certified, came with a very generous warranty. But somthing small happened. During a sale, a salesman was fired. I was turned off by Bob Davidsons dealership at that moment. I called the owner and explained that we were ready to purchase the car. He was on vacation. But we got a call from the GM the next morning. He had a change of heart. He invited us back. What a difference a day makes. We came in, and the entire team treated us with respect and kindness. They really turned it around. I recommend their dealership because they showed that their team has real commitment. The way they treated us the second time, it was worth coming back. Their cars are excellent. I highly recommend giving Bob Davidson's team a try. Happy new Ford Escape owner, More
by Carfreedom23
Employees Worked With
Gene Walsh
August 05, 2015
Professional Sales Team Polite, professional, and thorough. Competitive pricing; they do what it takes to get a deal done. I was out of the finance office in an hour. Polite, professional, and thorough. Competitive pricing; they do what it takes to get a deal done. I was out of the finance office in an hour. More
by Nick
Employees Worked With
Kate Burrows, Blake Schindler, Marc Bortnick
August 01, 2015
Pleasant and efficient experience The team of Martin Odom and Blake Schindler were superb in getting to the essence of the transaction. they quickly identified what and how I wanted to The team of Martin Odom and Blake Schindler were superb in getting to the essence of the transaction. they quickly identified what and how I wanted to go about purchasing the vehicle, and responded in the most professional manner. Hal, the person I dealt with in the finance group was equally as responsive to my needs. it was a good experience More
by Greg P.
Employees Worked With
Blake Schindler, Martin Odom
August 01, 2015
My first car! Just bought my first car at Bob Davidson Ford and I love it! Thanks to Bruce, Blake and the rest of the team I found the perfect car for me and my nee Just bought my first car at Bob Davidson Ford and I love it! Thanks to Bruce, Blake and the rest of the team I found the perfect car for me and my needs and they made my transaction very easy and flawless. More
by Sahara
Employees Worked With
Bruce Schindler, Chris Anderson, Joe Giammona, Blake Schindler
July 01, 2015
New 2015 Ford Escape Titanium Bob Compton and Blake Schindler made me feel very welcome. Bob right away found the Escape that I was looking for. Blake tried a few resources to get Bob Compton and Blake Schindler made me feel very welcome. Bob right away found the Escape that I was looking for. Blake tried a few resources to get me a fair trade in price. I came away from the deal thinking good thoughts about what I paid. Joe Giamonna is very well versed in how the electronics of the vehicles work and spent a good deal of time going over all of that with me. Very much appreciated! More
by Bff
Employees Worked With
Bob Compton, Joe Giammona, Blake Schindler
June 24, 2015
Great service and personnel! Solomon ortiz and general sales manager at Bob Davidson Ford Lincoln did everything in their power to make sure I got a quality deal for trading in my Solomon ortiz and general sales manager at Bob Davidson Ford Lincoln did everything in their power to make sure I got a quality deal for trading in my 2012 Ford. Loved the friendliness of the staff, and their understanding for a grad student's budget. More
by Alanna12
Employees Worked With
Kate Burrows, Natt Fiumara
June 24, 2015
Exceptional Service! I’ve purchased several vehicles from Bob Davidson Ford since the 1990’s and continue to use them as my primary servicing dealership. Bruce Schindler I’ve purchased several vehicles from Bob Davidson Ford since the 1990’s and continue to use them as my primary servicing dealership. Bruce Schindler is the one who makes it happen & Tom Reynolds is the guy who can keep you riding safe for the next 200,000 miles or more. My recent repair was seamlessly handled by Dave Lancaster (Service Advisor Extraordinaire) who expedited the replacement of my (1998 Ford Ranger) radiator, and got me back on the road the within 24 hours. The Service was Excellent, the Communication was Exceptional, and the Price was Affordable. Everyone I encountered there was polite, courteous and very helpful. I give them all an A+ and highly recommend Bob Davidson Ford to anyone. More
by Dana Duke / Maryland Bible Society
Employees Worked With
Dave Lancaster, Tom Reynolds
