Bob Ferrando Ford

Collin was very polite and helpful. We received excellent service. We did not have to wait very long for the vehicle We received excellent service. We did not have to wait very long for the vehicle More

Ferrando's service department is a good team that takes care of their customers. I know my vehicle is well cared for at ferrando. care of their customers. I know my vehicle is well cared for at ferrando. More

Ferrando's service department is a good team that takes care of their customers. I know my vehicle is well cared for at ferrando. care of their customers. I know my vehicle is well cared for at ferrando. More

My husband knew I was interested in a Bronco. Something fun to drive all year around especially during the Pennsylvania winters. He found this one on the website. We have a camp nearby and Something fun to drive all year around especially during the Pennsylvania winters. He found this one on the website. We have a camp nearby and drive past this dealership frequently. Knew from the outside it is neat and clean. I placed contact interest online they texted and emailed and we coordinated an appointment to see and test drive. Once onsite everything was ready. Everyone was kind and informative. I was impressed with how many are driving Broncos that work there. Offering input. My 6’4 husband climbed into the rear seat and Todd in the front passenger explaining particulars to help us understand this specific model. The vehicle sold itself. The staff made the process quick efficient and accurate. Completely appreciate their respect. We’re from Pittsburgh and we have a lot of dealership options. We’re very satisfied with our choice. More

They kept me in contact the entire day and told me the prices up front before fixing anything first. prices up front before fixing anything first. More

Bought a used car, to get financed had to pay more than the original price. Car wasn't detailed and still dirty. Asked for them to fill the tank, which any time I've bought a car, it had a full tank and th the original price. Car wasn't detailed and still dirty. Asked for them to fill the tank, which any time I've bought a car, it had a full tank and they did put some gas in which was between a half and 3/4 tank. More

I had a great experience with Bob’s Fernando! Everyone I dealt with was friendly, personable, willing to please, and I received excellent customer service. Everyone I dealt with was friendly, personable, willing to please, and I received excellent customer service. More

Excellent service as always. Fast and efficient staff. Kind and polite. Always pleased every time! Fast and efficient staff. Kind and polite. Always pleased every time! More

Changing the oil and filter was fast. R\The car wash was excellent. The customer lounge was nice. R\The car wash was excellent. The customer lounge was nice. More

Horrible, because of one individual. The arrogance of some older man acting like the car i bought cost 8900 and acted like it shouldn't matter something was wrong with it The arrogance of some older man acting like the car i bought cost 8900 and acted like it shouldn't matter something was wrong with it More