Collin Mello

Have had a rough experience with our van. The service dept. had it in for over 6 months diagnosing, re-diagnosing, and replacing parts without any real certainty of the issue. Needless to say The service dept. had it in for over 6 months diagnosing, re-diagnosing, and replacing parts without any real certainty of the issue. Needless to say, after finally getting it back, the very same issues we experienced at the beginning of our endeavor are back. Extremely frustrating, more days, and thousands more dollars wasted. Collin has been transparent and professional, but unfortunately unable to truly fix our issue. More

by greg@erieapparel.co Verified Customer Verified Customer

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I don't have issues with the dealership, purchased two vehicles from there, this one is dead at 150000? vehicles from there, this one is dead at 150000? More

by M109brown Verified Customer Verified Customer

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John is a super nice guy and has always treated me with professionalism and kindness. He is very thorough and makes sure everything I need is always taken care of. His work ethic is superb and is dedicated professionalism and kindness. He is very thorough and makes sure everything I need is always taken care of. His work ethic is superb and is dedicated to his employer and more so to his customers. You could not ask for a better service manager. He has partially retired and is working two days a week and I am happy for him as he deserves the break. I do not take my vehicles anywhere else that to John Barney and his staff. More

by MARKJMEYERS Verified Customer Verified Customer

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Collin always takes really good care of my and my vehicles. He is a super nice guy, very friendly, professional yet kind and considerate. He knows how to treat people and has a lot of repeat customer vehicles. He is a super nice guy, very friendly, professional yet kind and considerate. He knows how to treat people and has a lot of repeat customers solely because of his great personality and the incredible job he does so well. 5 stars, actually 10 stars if that were the rating. Excellent at what he does and Ferrando Ford World is lucky to have him. More

by MARKJMEYERS Verified Customer Verified Customer

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Took care of everything that was needed. Was happy it was quick and they gave a loaner Was happy it was quick and they gave a loaner More

by Khime1 Verified Customer Verified Customer

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Ferrando Ford service department is always friendly and efficient. Collin made sure to research my recall issue and was prepared for any potential issue that could arise. He nailed it! efficient. Collin made sure to research my recall issue and was prepared for any potential issue that could arise. He nailed it! More

by LincolnGirl710 Verified Customer Verified Customer

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great to deal with. would always go to their service department. good prices and friendly would always go to their service department. good prices and friendly More

by LBDANA Verified Customer Verified Customer

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Always a pleasure to go to Fernando Ford polite,experienced personnel Always BEST DEALERSHIP IN THE AREA. polite,experienced personnel Always BEST DEALERSHIP IN THE AREA. More

by arnehelgesen0 Verified Customer Verified Customer

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We always trust the service department to deal with us fairly. That is important to us. fairly. That is important to us. More

by skeleigh Verified Customer Verified Customer

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We always trust the service department to deal with us fairly. That is important to us. fairly. That is important to us. More

by skeleigh Verified Customer Verified Customer

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