Bob Ferrando Ford

Staff is excellent to work with. We are always very pleased with service from the phone call to schedule to the check out service. Confident that work is do is excellent to work with. We are always very pleased with service from the phone call to schedule to the check out service. Confident that work is done and done well and all that we have asked to have been completed. Arlin is a spectacular manager and is always there for us when we need anything for our vehicle. The convienence of the loaner vehicle for us who live a distance from the dealership is also a plus and why we continue to have our vehicle serviced there. More

Service Very kind and friendly, good service, knowledgeable and quick. I take my lease for service and have never been disappointed..clean waiting area and go Very kind and friendly, good service, knowledgeable and quick. I take my lease for service and have never been disappointed..clean waiting area and good coffee! More

Recall repair After reporting for appointment my vehicle was immediately taken in and the repair was completed in just a few minutes and I was done in less than 20 After reporting for appointment my vehicle was immediately taken in and the repair was completed in just a few minutes and I was done in less than 20 minutes. More

Great customer service!! Top notch customer service!! Thank you!! I very much appreciated the support and letting me know what progress was made!! Thank you I greatly app Top notch customer service!! Thank you!! I very much appreciated the support and letting me know what progress was made!! Thank you I greatly appreciate your attention to detail! More

Great service John and Arlen are very dedicated to making their customers satisfied. John worked very hard to get my car problems with Ford resolved. I am very. pl John and Arlen are very dedicated to making their customers satisfied. John worked very hard to get my car problems with Ford resolved. I am very. pleased with the service at this dealership More

Great job! From the time I bought the car to the service center, I’ve always been treated professionally. The staff are very polite and fun loving! Great job te From the time I bought the car to the service center, I’ve always been treated professionally. The staff are very polite and fun loving! Great job team! More

Fast and efficient on the recall Great service and always great deal about 10 vehicles I purchase here, and also had few friends but from them after I told them of the great deals and Great service and always great deal about 10 vehicles I purchase here, and also had few friends but from them after I told them of the great deals and sincere they ate with there customers More

Recommended Have gone to Ferrandos service for years will continue.Fixed right the first time and completed to our satisfaction . Ford owners can trust this deale Have gone to Ferrandos service for years will continue.Fixed right the first time and completed to our satisfaction . Ford owners can trust this dealership . More

Very professional and customer oriented. Great salesman! Low pressure. worked hard to get the price I wanted to be at. Processed my new truck purchase quickly and with great care for my comfo Great salesman! Low pressure. worked hard to get the price I wanted to be at. Processed my new truck purchase quickly and with great care for my comfort. They have a person that goes over the option on the vehicle with you before you leave if you like. They had the stickers removed and everything was very clean and they even filled my gas tank!!! Our gas in Pa is over $3 a gallon now. Just saying!! More

Great service Terry was great to work with and the rest of his team were also. I will definitely refer friends and family. Thanks again Terry and Dana. Terry was great to work with and the rest of his team were also. I will definitely refer friends and family. Thanks again Terry and Dana. More