Back

Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,468 Reviews

1,468 Reviews of Bob Ferrando Ford - Service Center

Sort by
August 27, 2020

Always the best service and the problem is always fixed! Got my 3rd car here and its the best car I’ve ever owned! Good More

by Rebekah19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Casane
August 26, 2020

I love the dealership. I’m 62 yrs old. Only dealt with Ferrando Ford ,,, my first new car , and Hallman Chevy,,,, I’d chose Ferrando Ford any day and would recommend to my friends and family. Thank you More

by cgloverroberts@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
August 25, 2020

went in for an oil change, when i approached John Barney he started yelling at me to step back, he was behind a plexiglass window and i was over 6 feet away. he was rude and disrespectful, so i got in my ca More

by NCMREP
Recommend Dealer
No
Employees Worked With
Edward Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat McCafferty
August 24, 2020

personnel and management always are there to make it convenient for both myself and my wife. From the first phone call, when we need service, to checkout, every step is 1st class. The service department More

by INNSERVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2020

Always a great experience getting our vehicles serviced at Bob Ferrando. Adam Hammer is a great tech and always takes good care of us every time we are there. More

by Jeff H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hammer
August 21, 2020

Very easy to drop off car, get loaner and picked it up after work. Was impressed that they washed it for me to. Great service!!! More

by Khime1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2020

There are not enough good words to describe the service department. They basically are the reason we have stuck with Ferrando Ford. Trust is important in this business. We have been treated well and given More

by HEYROSIE12
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
August 10, 2020

Fast Friendly Service Great job. Always fit me in when I need service on my vehicles. Clean facilities. Felt safe in the midst of the pandemic. Thank you!! More

by MOMMY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Greenawalt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Wolfe, Pat McCafferty, Craig Murphy, Gregory Brown, Laurie Garber, Doug Casane
August 04, 2020

Always helpful and honest service dealings! Arlen, John, and Doug are always great to work with! Always nice to see Laurie’s pretty face too! More

by julia
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
August 04, 2020

Wow great service in and out for an oil change and a free car. And was driving away in under a hour thanks guys I’ll be back More

by B777wolfman
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
107
...