John Barney
John Barney at New Motors Ford

John Barney

Service Manager

New Motors Ford

8868 Ridge Rd
Girard, PA 16417

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4.9
713 Reviews
4.9

713 Reviews

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713 Reviews of John Barney

October 17, 2026

Dealership Rating
Employee Rating

Have had two service appointments with New Motors & every thing went well. The work done was what was promised. I have worked John & Arlen for years & they do a great job. More

by BOPRINCEBO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

Oct 19, 2026

New Motors Ford responded

Thank you for your kind review! We're pleased to hear that John and Arlen have consistently delivered on their promises. Your satisfaction is important to us, and we are committed to maintaining the quality and reliability you expect. We hope to see you again soon!

October 09, 2026

Dealership Rating
Employee Rating

Arlen and John are both the best of the best. They listen to you and your problems and know what you are talking about and they are not always trying to upsell you. More

by Jnbhobe
Recommend Dealer
Yes

Other Employees Tagged: John Barney

Oct 12, 2026

New Motors Ford responded

Thank you for your kind words! We're thrilled to hear that Arlen and John provided you with attentive and knowledgeable service. We pride ourselves on transparency and are glad you felt no pressure to upsell. We look forward to welcoming you back!

October 08, 2026

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Employee Rating

Friendly and knowledgeable They are responsive, easy to work with and trustworthy. The service team is very helpful. More

by dvferie
Recommend Dealer
Yes

Other Employees Tagged: John Barney

Oct 09, 2026

New Motors Ford responded

We're so pleased to hear that you found our service team helpful and trustworthy. Your satisfaction is our priority, and we appreciate your recognition of our expertise. We look forward to your next visit!

October 04, 2026

Dealership Rating
Employee Rating

Customer lounge clean well lit and comfortable seating. Service personnel friendly and efficient. It was a good experience overall. More

by DHIGBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, Collin Mello

Oct 06, 2026

New Motors Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 03, 2026

Dealership Rating
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Excellent! Thank you Jeremy for being helpful and personable at the front desk when I dropped off and picked up my vehicle. Thank you Arlin for always taking More

by Nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

Oct 06, 2026

New Motors Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 01, 2026

Dealership Rating
Employee Rating

Pleasant and timely. No problems.. nothing more to say. Have a nice day today and every day More

by dramy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, Collin Mello

Oct 01, 2026

New Motors Ford responded

Thank you for sharing your positive experience! We're glad everything went smoothly and on time. Your feedback reinforces our commitment to quality service. Enjoy your day!

September 28, 2026

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Employee Rating

They were very helpful and kind. They made us aware of what we just purchased and what we have that we can do for service. More

by kboxer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, Collin Mello

Sep 29, 2026

New Motors Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that our team was helpful and kind during your visit. We pride ourselves on transparency and expertise. We look forward to welcoming you back for future services.

September 24, 2026

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Employee Rating

I have purchased 4 trucks from Ferrando ford. The reason I keep going back because of the service department. John Barney and staff are professional, honest. Always been there for the costumer. More

by cherico
Recommend Dealer
Yes

Other Employees Tagged: John Barney

Sep 24, 2026

New Motors Ford responded

Thank you for your glowing review and for being a valued client. We're pleased to know that John Barney and our service team have been a significant part of your positive experiences with us. We are dedicated to maintaining our standards of transparency and expertise.

September 23, 2026

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Employee Rating

answering machine needs some work on. over all like before great service thank you s More

by jaygrafius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, Collin Mello

Sep 23, 2026

New Motors Ford responded

Jay, we're grateful for your review and happy to hear you enjoyed our service. Your comments on the answering machine are noted, and we'll strive to enhance it. Visit us again soon!

September 21, 2026

Dealership Rating
Employee Rating

Oil change and filter replacement were done quickly but to have the car wash took over an extra half hour. I'm normally out the door in one hour. This took 1.5 hours. More

by CARL.ROZNOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2026

New Motors Ford responded

Carl, thank you for your feedback. We're glad to hear the oil change and filter replacement were quick, but we apologize for the delay with the car wash. We appreciate your patience and are committed to improving our efficiency. We hope to serve you again soon!

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