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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,492 Reviews

1,492 Reviews of Bob Ferrando Ford - Service Center

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October 12, 2020

Great service and wait time was minimal for my oil change. Price is always reasonable. Friendly atmosphere both in the garage and the waiting room! More

by Jules8330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2020

As I sit in the waiting room with my mask on and read a sign that says No mask No service. Two of your employees walk about with no mask one even came in to make a cup of coffee for themselves. I think th More

by NJFOOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2020

The service department took there time to correct the problem. We only prefer to bring our vehicle to your service department because you do a great job. More

by Discorover72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Casane
October 06, 2020

Awesome dealer I bought my Truck here, and I get it serviced here. The team is really helpful and professional. I highly recommend Bob Ferando Ford! More

by vmvacca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
October 02, 2020

As always, the service team were great all round! Everything done in a timely fashion, and everything explained well. A great experience as usual! Thanks More

by John S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Garber, Doug Casane
October 02, 2020

Fast, courteous service BUT, my vehicle headlights were on when I picked it up outside in the lot after PA inspection. I checked the battery upon returning home and found it to be very low so it required More

by Gregg16417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Casane
October 01, 2020

Employees were very friendly and very efficient! I really appreciate Bob ferrando Ford. Not sure exactly who I worked with... Masks! But all were very professional and friendly. More

by Pbwilder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Casane
September 25, 2020

Always great service the guys in the service department know what I need when I call them and the service is done quickly they call me if they find anything wrong before they repair More

by Papaofhmf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
September 24, 2020

As always, prompt, professional service with friendly people. They also provided a loaner car since my repair was going to take some time. Have never had any reason to complain about this service depar More

by FEV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2020

Thank you so much. I brought my car in for an oil change . They had it done quickly, also fixed the hose to the wipers. Thank you so much for going above and beyond for your customers. More

by Kitcey2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
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