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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,463 Reviews

1,463 Reviews of Bob Ferrando Ford - Service Center

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March 02, 2023

Fast, courteous service. Honest with estimates and work completed with no hassles. Will definitely take my SUV back for service. More

by vaxman76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
March 02, 2023

They were friendly. They fixed the issue with our 2022 Ford Escape. They provided a loaner while working on our car which made it much more convenient. More

by Fordguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin, Laurie Garber
March 01, 2023

Better than the other dealer in town and your folks were truthful and upfront. I will bring my car back again. More

by jjlis165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2023

Very nice, I had free oil change but failed to tell them ahead of time, they were very nice about it. More

by Jan Hayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Illig
February 25, 2023

Professional and quality work. Professional staff. Outstanding assistance. I have now owed my Bronco for 1 year and I am very pleased with the product and the service. Keep up the More

by drpaul7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven McInchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane, Matthew Suscheck
February 25, 2023

Great guys that are always helpful. Wil continue to use the service department for all maintenance. More

by Alan0425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2023

Keeps you well informed on the progress of the vehicle and what was accomplished. Easy to pay bill either in person or over phone. More

by PORRIDGEGRACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
February 24, 2023

Wonderful service department that works for the customer. Alsways fo above and beyond what is expected! More

by emhokaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2023

I wanted a price on some work to be done but they wouldnt give me a price so i was not very happy with then More

by redroot1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barney
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
February 19, 2023

The service team at Ferrando Ford is phenomenal! They work hard to to be sure complete satisfaction is achieved. From drop off to pick up of my vehicle their service is fantastic. More

by BETHALEWIS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
4.0
This rating includes all reviews, with more weight given to recent reviews.
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