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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,478 Reviews

1,478 Reviews of Bob Ferrando Ford - Service Center

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November 09, 2022

My vehicle was repaired in 2 weeks and is working great. It took another dealership 2 months and it still wasn’t repaired correctly. Will definitely was them again More

by glassrepairman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Casane
November 02, 2022

They were very kind and got me in and out in no time. Would definitely recommend More

by Tklauk2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Casane
November 01, 2022

As always they do the best job with their superb service and prompt quickness in there iob More

by LKITCEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2022

Thought I was going to be all day waiting but they got me in and out in no time More

by MLR30PKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Casane
October 25, 2022

Everyone there has been SUPER Friendly and Efficient. The technicians are communicative and Sales team are cordial and Informative but not pushy. More

by Erica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Garber, Doug Casane
October 25, 2022

They were not able to fix the problem with my vehicle but informed me of the best place to go. The loaner vehicle I was given I was not familiar with and it took me 5 minutes just to figure it out so that I More

by Chuck
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2022

They are always great. Honest, friendly and helpful. I never feel like I’m just a number. More

by Lynnk020485
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
October 23, 2022

Easy online appointment, easy drop off, easy pickup - all very convenient! Called me when done as requested More

by Gregg16417
Recommend Dealer
Yes
Employees Worked With
Doug Casane
October 18, 2022

These guys are very through and professional great to work with. Knowledgeable personable staff who treat you with respect. 👍🏾 More

by Edward71
Recommend Dealer
Yes
Employees Worked With
Doug Casane
October 12, 2022

I had a warning pop up on dash and in Ford Pass. I called 1st thing in morning and they got it in after lunch. Even better they were able to correct in 30 minutes. Actually was able to get back to w More

by Jaylgalloway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
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