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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,480 Reviews

1,480 Reviews of Bob Ferrando Ford - Service Center

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July 01, 2022

The service staff is a great crew. I was in a pinch and they got me right in and took care of me the same day. I can’t say enough good about their exceptional service at Bob Fernando F More

by BAVR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2022

Staff is always professional and knowledgeable. Clean environment. Clear billing. Great service every time. Highly recommend. More

by JLB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Garber, Doug Casane
June 28, 2022

I had a problem with a car I had purchased from them. They told me part was under warranty and to bring it in and they would take care of it. They were friendly, helpful, professional and competent. Ever More

by jncmmngs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Greenawalt
June 27, 2022

Friendly and prompt in scheduling. Work was done in a. Very timely manner. I never feel like I’m being taken advantage of More

by NEELYGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven McInchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
June 27, 2022

Very reliable, efficient and quick service! Arlon in service has been very helpful! Will be back More

by Rachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2022

Ordered part, service installed it in an hour. Awesome. Need more empty text here etc. More

by ckunath00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
June 20, 2022

I always receive excellent service. Professional, kind, and personable. I recommend Bob Ferrando Ford for your next visit. More

by SUSANLTROST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
June 20, 2022

Very friendly and helpful. easy to talk to and easy to work with . Not much waiting More

by bandinap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Wolfe, Laurie Garber
June 17, 2022

Organized ,&! friendly Service Department …Keeping you updated on your car! I will continue my Service there….. I wish they would wash your car after servicing!☺️ More

by DMUCCIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2022

Excellent service and excellent staff and technicians. Always very cordial and professional. Would recommend Bob Ferrando Ford to everyone More

by Terri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
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