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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,464 Reviews

1,464 Reviews of Bob Ferrando Ford - Service Center

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May 09, 2022

The service team is always friendly and efficient. I’m always confident they’ll do a great job and not recommend unnecessary repairs. More

by ERINGORNEYBVMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
May 05, 2022

Wonderful, friendly and reasonable, inspection done within an hour. Love it. Would recommend to my friends More

by Auntmo43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Garber, Doug Casane
May 05, 2022

Friendly service on our 40,000 mile check up. They were fast and efficient with our oil change. More

by sondra1031law
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Casane
May 04, 2022

They do a great job and they are there when you need them I would recommend in them highly. More

by RMAYER999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
May 03, 2022

They are friendly curtious helpful knowledgeable responsive and pleasant to work with. I would recommend them to anyone. More

by LDASH42334@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022

Excellent service and great employees who are willing to go the extra mile to make sure you have a safe vehicle! More

by Meghan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Casane
April 28, 2022

Most pleasant experience I've had with a dealership service department ever! They were quick, professional, and I didn't feel like they were trying to rake me over the coals or take advantage of me in More

by Terrika T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Garber, Doug Casane
Apr 28, 2022 -

Terrika T. responded

You guys were awesome! God bless you!

April 27, 2022

always use the service dept. at bob ferrando ford they do great work and go out of there way to help you out More

by LBDANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
April 25, 2022

They do great work, and are very helpful. Ended up doing more and helping me out. More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2022

Very nice mechanic, advised me when to get brakes done, also did an oil change and tire rotation and other timely tasks. Comfortable waisting room altho cold! More

by AEDIFONZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
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