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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,478 Reviews

1,478 Reviews of Bob Ferrando Ford - Service Center

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March 17, 2022

Extraordinary customer service. Pick up and delivery option with a loaner for my Lincoln. Excellent service technicians. Very clean and well maintained service area and waiting room More

by Jeffreyhonard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Wolfe
March 17, 2022

Always friendly takes time to fully explain the repairs that are necessary makes suggestions and gives options of how to care for my car More

by Caroley2619
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
March 16, 2022

Everyone in this service center. ..and I do mean everyone is polite knowledgeable, helpful - a special nod of the head to Laurie this time around as well as everyone else in the serv More

by PENNIEANNIE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
March 15, 2022

Every time I need ANY service or advice I am always so pleased with this dealership! Manager John & Arlen Bird always take good care of me! More

by EEE_VIOLET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
March 12, 2022

Been customers for years, always a great experience! Always great service and back what they sell! More

by SCROWL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven McInchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
March 04, 2022

Friendly knowledgeable staff. Complete work in a timely manner. Easy appointment process. Comfortable waiting area. More

by Jsaa007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
March 04, 2022

Friendly people, prompt service, convenient hours. Very easy dealership to deal with. Highly recommended to all More

by PFADT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
March 01, 2022

Job was done quickly. I was a little early for my appointment. The service was done before my appt time More

by Merry Wood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
February 23, 2022

Very professional and courteous service. Took care of my vehicle right away even though I was early for my appointment. Jesse helped me set up my Ford account and synced my phone with the ca More

by lisa q
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Casane
February 22, 2022

There service, very professional. Treated us great when we were looking for a new car More

by mimi476503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember who it was.
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