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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,478 Reviews

1,478 Reviews of Bob Ferrando Ford - Service Center

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January 27, 2022

Straightforward, honest, up front about repairs needed, helpful in addressing issues related to service, fast. More

by RKINGERIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
January 27, 2022

Inspection and check up. Right front wheel bearing bad. First part was bad. Ferrando offered a longer until new part replaced. Drove home and was called later same day to pick up my truck. First class serv More

by wstephens308x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
January 20, 2022

They have had to deal with extended warranty people twice in the past 2 months need I say more More

by 1bud4me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Casane
January 18, 2022

They were able to diagnose the issues with my vehicle very quickly and fix them the same day. Staff is very friendly and professional and I will definitely be back. I only wish the heat in the waiting ro More

by PNYGRL1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
January 17, 2022

Fast courteous service. Even took me alittle early. Nice place to do business. My family has bought 10 plus cars over the years. More

by DSTRAIN1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2022

The staff are all excellent and very professional! I drive about 40 miles one way for service on my cars-I have gone here for years and I would not go to the new local Ford dealer. Ferandos are stuck wi More

by KRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed, Laurie Garber, Doug Casane
January 12, 2022

After taking my truck to 3 other ford dealers with no results your service department had it figured out in about 5 min great job guys More

by Jimsherlocka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Casane
January 12, 2022

Knowing some of these employees for many years, I trust and respect their work and service to be premium, and pricing to be fair. I do a great deal of work on my own cars, but for those times where I need More

by TURBO80SDRIVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Haas, Laurie Garber, Doug Casane
January 10, 2022

Service people where very friendly and helpful. The team worked fast and inspected the truck quickly. More

by Carmen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
January 10, 2022

They took good care of me. Quality service. I’ll definitely be back. Thank you! More

by jwashington09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
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