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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,467 Reviews

1,467 Reviews of Bob Ferrando Ford - Service Center

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December 01, 2021

Service was great. Right on time and very courteous. Even did more than we asked. More

by DDCOLLINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Garber
November 30, 2021

they took care of what I needed done to my lincoln. the auto runs great More

by BOBTEC14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
November 28, 2021

John is a great service managerService department did a John is a great service manager Service department did a great job Good job Great More

by richdhf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2021

So grateful I found this service department! Arlin and the other members of the team go over and beyond to do what is right ! More

by emhokaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
November 26, 2021

Very friendly had my car done in a timely manner made sure they had parts before scheduling a service appt More

by SANDYD78910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2021

Great customer interaction! Good communication and courteous treatment! Would recommend to anyone needing to have service! More

by LILLEE53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
November 26, 2021

Staff is friendly and courteous. Customer lounge area is clean. Service department keeps you updated with progress and any costs associated with servicing and/ or repairs. More

by Kaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
November 25, 2021

Always a professional and go the extra mile. Fit me in at the last minute More

by SILVERGHOST.1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
November 24, 2021

John and the service team did a great job. Thanks to them for repairing my vehicle in such a timely manner and searching for the parts needed. Happy Thanksgiving. More

by BUTCH.KARNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
November 22, 2021

Service department went out of their way to ensure I was completely satisfied. Thank you so much! We'll be back. More

by JOHNHOWLAND1530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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