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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,480 Reviews

1,480 Reviews of Bob Ferrando Ford - Service Center

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December 09, 2021

I appreciate the service department. Things are always explained clearly and my questions are always answered.thoroughly. More

by ALWENSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
December 09, 2021

I had a good service at the ford dealership . Was treated good ! Liked the people I dealt with More

by RYDER203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
December 08, 2021

Was inspected and rear brake job and wiper blades. Everything repaired and inspected. Not one single complaint. I will continue to visit when necessary More

by L52Y734
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
December 08, 2021

Wonderful service department. Their work is exceptional. Only Bob Ferrando Service Department will complete work on my Ford Escape. Hands down, they are the best in this area! More

by MGRAFIUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Casane
December 07, 2021

Helpful and friendly. The service staff works hard to help me with whatever my vehicle needs More

by DPIEP40
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
December 06, 2021

Everything was excellent from the time I got there and left. The people were very polite and friendly. More

by jsima51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2021

They we're nice enough to squeeze me in even though I didn't have an appointment for an oil change and a tire rotation More

by SWEETBRT99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Garber
December 06, 2021

Service was timely and done correctly. All questions were answered. Staff were all polite and wanted to please. More

by damref
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Garber, Doug Casane
December 04, 2021

Friendly service techs. Nice/clean safe area for waiting area. Frequent updates re: status of repair. Quick check out! More

by Wwssr15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Casane
December 03, 2021

The service manager Arlen Bird always goes the extra mile. Thanks Arlan.great job.really appreciated. More

by magreenbean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
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