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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,480 Reviews

1,480 Reviews of Bob Ferrando Ford - Service Center

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November 25, 2021

Always a professional and go the extra mile. Fit me in at the last minute More

by SILVERGHOST.1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
November 24, 2021

John and the service team did a great job. Thanks to them for repairing my vehicle in such a timely manner and searching for the parts needed. Happy Thanksgiving. More

by BUTCH.KARNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
November 22, 2021

Service department went out of their way to ensure I was completely satisfied. Thank you so much! We'll be back. More

by JOHNHOWLAND1530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2021

This time it was a 200,000 mile servicing. I waited, and I could not have been happier. in and out within a timely manner. Doug was on top his game, as usual and Laurie saw that i had some points available More

by MYSTIC0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Garber, Doug Casane
November 19, 2021

I am always treated as a valued customer. Offered and accepted a loaner while my car was being serviced. Staff is friendly and courteous. More

by Bonnie123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
November 19, 2021

I am always treated as a valued customer. Offered and accepted a loaner while my car was being serviced. Staff is friendly and courteous. More

by Bonnie123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
November 19, 2021

Ferrando's handling of my problem was exemplary. The staff was knowledgeable and understanding. They took care of it right away. More

by gnarly53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
November 18, 2021

Always there when I need them! Very helpful and Awesome employees! Would recommend to everyone! More

by Sallie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Casane
November 18, 2021

Always dependable and reliable. Highly recommended. Will continue to use for service. Great team there. More

by ZENITH1226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
November 18, 2021

The personnel were very friendly and honest with our vehicle repair. We will definitely be bringing our vehicles back there in the future More

by porkcity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
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