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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,466 Reviews

1,466 Reviews of Bob Ferrando Ford - Service Center

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November 17, 2021

Always a good experience. I’ll never go anywhere else to purchase or service my vehicles. Thank you More

by vmvacca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
November 17, 2021

Service department at Ferrando Ford is a 10+ They have all my business! They are honest they never try to upsell you it’s a pleasant experience! More

by Jsayj123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
November 17, 2021

I appreciate the service department at Bob Ferrando Ford. I know I can count on them to do excellent work and give me good advice without doing service I may not need More

by clyde.l.davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Garber, Doug Casane
November 15, 2021

Courtesy and knowledgeable. Accommodating to unexpected breakdowns. Do not like the 15 word minimum. Nope More

by Kalloway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barb Maksin , Laurie Garber, Doug Casane
November 15, 2021

It says to type a 15 word minimum, only word is needed “Honest”. That’s all anyone should know. More

by jsmith84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
November 15, 2021

Overall service was good. When I was called about the parts being in stock, I received a rude voicemail stating that “someone” has called 5 times and if I don’t call back they would cancel my service. I More

by dm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2021

Great service! fair, honest. This department always stand behind their work. If you have a problem they will make it right. More

by cherico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
November 14, 2021

While I was waiting for my inspection to be completed, I watched as an elderly lady with limited money was being told that she needed additional work. The staff was so compassionate and tried to work out an More

by MKELLEY4240
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Casane
November 13, 2021

The employees are very nice and know what they are doing. Knew what was wrong and fixed my car also lend me a rental which was very thoughtful of them. More

by climpson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
November 12, 2021

This is the best place to get your vehicle serviced! I wouldn’t go anywhere else! More

by HEYROSIE12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
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