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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,465 Reviews

1,465 Reviews of Bob Ferrando Ford - Service Center

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November 11, 2021

Great people, great service, never had problems with them. Bringing all of my cars there for service from N East More

by Alvinhadzic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Garber, Doug Casane
November 11, 2021

I dropped my truck off night before appointment. Picked it up next evening, and I was in and out very quickly and pain free. More

by jefffiolek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
November 11, 2021

Was very satisfied with the crew doing the oil change. However, I was supposed to get a courtesy Car Wash as a Lincoln owner. Whoever did this job should either be fired or retrained. My car looks like t More

by Barb
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2021

Always professional, always accommodating and foremost treat you as if you are family. We have been customers for over 30 years and will continue to go to Bob Ferrando Ford World even now that we live in More

by JOEDIPRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
November 10, 2021

Bob Ferrando Ford always fixes my issues so quickly and they are honest about every issue I’ve had. I will continue to bring my Ford here. Thanks! More

by Rachel S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Garber
November 10, 2021

I think the service personnel are honest and actually care that my problems are solved. I never feel like they are trying to “upsell” me on anything. More

by Rdrelick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
November 09, 2021

I have never experienced such service. Trust worthy, dependable, and fast. The service is excellent More

by LSLUPSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
November 09, 2021

Bob Fernando always provides great service. They always try to figure out what my mechanical issues are even if I can’t explain it correctly More

by robynjb3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Garber
November 09, 2021

Superior service department. They never pressure you to do things that aren’t immediately required. They communicate very well. I appreciate that. More

by bernie.mackowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Garber, Doug Casane
November 08, 2021

Many thanks to the Service Dept. Staff, John, Arlen, Doug & Laurie & their team of Service Specialists for their exemplary qualities....professionalism, expertise, courtesy, kindness... Trust & integrity ar More

by LAKEMISTAKE.16423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
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