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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,481 Reviews

1,481 Reviews of Bob Ferrando Ford - Service Center

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November 18, 2021

The personnel were very friendly and honest with our vehicle repair. We will definitely be bringing our vehicles back there in the future More

by porkcity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2021

I was completely satisfied with the gentleman that wrote up my call and the work was completed quickly. More

by Don Angelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2021

Service and communications has always been exceptional. Have always relied on Bob Ferrando Ford for past 30 years and will continue to do so. More

by MEDIC60WY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
November 17, 2021

Feel confident the service department will let me know of any issue that needs attention with my vehicle. Have been taking my car since 2010. More

by Seanilequeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
November 17, 2021

I drive 30 minutes past another Ford dealer to have my truck serviced here because of how well they handle customer service. From greeting me as I get out of my vehicle to the service manager and billing More

by psg430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
November 17, 2021

Always a good experience. I’ll never go anywhere else to purchase or service my vehicles. Thank you More

by vmvacca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
November 17, 2021

Service department at Ferrando Ford is a 10+ They have all my business! They are honest they never try to upsell you it’s a pleasant experience! More

by Jsayj123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
November 17, 2021

I appreciate the service department at Bob Ferrando Ford. I know I can count on them to do excellent work and give me good advice without doing service I may not need More

by clyde.l.davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Garber, Doug Casane
November 15, 2021

Courtesy and knowledgeable. Accommodating to unexpected breakdowns. Do not like the 15 word minimum. Nope More

by Kalloway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barb Maksin , Laurie Garber, Doug Casane
November 15, 2021

It says to type a 15 word minimum, only word is needed “Honest”. That’s all anyone should know. More

by jsmith84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
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