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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,481 Reviews

1,481 Reviews of Bob Ferrando Ford - Service Center

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November 10, 2021

Bob Ferrando Ford always fixes my issues so quickly and they are honest about every issue I’ve had. I will continue to bring my Ford here. Thanks! More

by Rachel S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Garber
November 10, 2021

I think the service personnel are honest and actually care that my problems are solved. I never feel like they are trying to “upsell” me on anything. More

by Rdrelick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
November 09, 2021

I have never experienced such service. Trust worthy, dependable, and fast. The service is excellent More

by LSLUPSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
November 09, 2021

Bob Fernando always provides great service. They always try to figure out what my mechanical issues are even if I can’t explain it correctly More

by robynjb3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Garber
November 09, 2021

Superior service department. They never pressure you to do things that aren’t immediately required. They communicate very well. I appreciate that. More

by bernie.mackowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Garber, Doug Casane
November 08, 2021

Many thanks to the Service Dept. Staff, John, Arlen, Doug & Laurie & their team of Service Specialists for their exemplary qualities....professionalism, expertise, courtesy, kindness... Trust & integrity ar More

by LAKEMISTAKE.16423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
November 05, 2021

The service department is amazing! They pay attention to me as a customer, listen to my concerns and go above and beyond to treat me like family! I’m so grateful for finding them. I always make sure to te More

by emhokaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
November 05, 2021

Bob ferrando always takes good care of me. And furnishes me a loner. Work is done right More

by DGPARKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
November 05, 2021

Great service really nice took good care of me. Very polite people there I’ve gone there since I moved here More

by misty1209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
November 04, 2021

I’m and out quickly, but I forgot to ask for an oil. change!! My bad, but sometimes I need to be reminded!! All was good with the inspection!! More

by GOAT4445
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Garber, Doug Casane
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