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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,468 Reviews

1,468 Reviews of Bob Ferrando Ford - Service Center

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June 30, 2021

The service center is so professional and accommodating. They go out of their way to ensure that you have the best possible experience. The guys are awesome. More

by DSWANSON5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
June 26, 2021

Everyone there is very polite and helpful. They answer all your questions. Just a bit expensive with this pandemic. That is okay as long as the repair is completed properly More

by SANDBUN6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
June 25, 2021

Great experience. Always friendly staff and great communication. I appreciate their dedication and professionalism. Their prices seem fair compared to other service departments around the county. More

by JBHEASLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
June 25, 2021

Our service writer, Arlen was very accommodating and understood our concerns. He got us in for service in a reasonable time frame. when we picked up the truck, he went over everything and did a great More

by rehornaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
June 17, 2021

Always an efficient and pleasant experience at Ferrando Ford. This service department is what all businesses should strive to emulate. Keep up the good work. More

by Rdrelick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
June 17, 2021

The guys in the service department are always very nice and helpful They had a rental car while our car was there for a recall and serviced, inspected, oil change They called when it was ready. More

by KIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2021

Always prompt, patient and polite, I am always pleased with the professional service that I get and they do a great job looking out for my interest. More

by SAK594
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
June 16, 2021

My 2013 Ford Explorer came back home driving like new once again! This team in the service department at Bob Fernando never lets us down! I have been taking my Fords here for years! Excellent service a More

by LKRU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
June 13, 2021

I like Ferrando Ford cause they are very professonal at what they do . You don’t have to wait forever for an appointment and all the employee that i have dealt with have been helpful. More

by SAMNANCY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Delfft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Greaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven McInchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane, Jesse Illig
June 08, 2021

John in service was very accommodating and extremely helpful. I have gone to Bob Ferrando for the past 30 years because of the owner and the people that work there. More

by 7swale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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