1,481 Reviews of Bob Ferrando Ford - Service Center
This service department is one of the best I have ever seen. They were extremely professional and also very accommodating in our time of need. They repaired our vehicle with a smile at a very reasonable p seen. They were extremely professional and also very accommodating in our time of need. They repaired our vehicle with a smile at a very reasonable price. More
Friendly, businesslike, efficient. Car was inspected and when I went to the waiting area which was filled to COVID Capacity one of the employees offered me coffee and directed me to another area to wait . when I went to the waiting area which was filled to COVID Capacity one of the employees offered me coffee and directed me to another area to wait . More
Fast and friendly! Everything went smoothly, informative and priced well. Will define coming back for any additional work that I may need done. Thank you! and priced well. Will define coming back for any additional work that I may need done. Thank you! More
When I got to Bob's Ford Lincoln company the customers that work there was very helpful and they did a good job on my car and I like the free she ate all you guys that worked on my car thank you that work there was very helpful and they did a good job on my car and I like the free she ate all you guys that worked on my car thank you More
I have always been very pleased with the service, customer service and professionalism — the reason I always return. My car is 2013 Lincoln MKX— still love this car. customer service and professionalism — the reason I always return. My car is 2013 Lincoln MKX— still love this car. More
I spoke exclusively with Doug from the service dept while my Ford Focus was being worked on. I was impressed with the customer service. They were able to give me an appointment 10 days sooner than another de my Ford Focus was being worked on. I was impressed with the customer service. They were able to give me an appointment 10 days sooner than another dealer closer to where I live! It was also half the price to diagnose the problem. I was able to drop my vehicle off after hours, and I was going to be a few minutes late picking it up, but I was able to make payment over the phone and have my keys and paperwork placed in my car. It was a 30+ mile round trip from my residence and well worth it! More
I’ll never take my truck anywhere else. You guys are awesome. I really appreciate the honesty and top notch workmanship. I also respect that you don’t try to upsell me like crazy. If work is recommended awesome. I really appreciate the honesty and top notch workmanship. I also respect that you don’t try to upsell me like crazy. If work is recommended here I don’t hesitate to approve. Thank you all!! More
Great service , had issue with car and stopped in and they took care of it and got be back on the road in no time . they took care of it and got be back on the road in no time . More
Arlen always takes good care of me and my Escape. If there's a problem, he explains what it is and how to fix it. there's a problem, he explains what it is and how to fix it. More
The dealership is Customer oriented. I was most appreciative of having a driver pick up and return my s u v. I will use the service again. appreciative of having a driver pick up and return my s u v. I will use the service again. More