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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,468 Reviews

1,468 Reviews of Bob Ferrando Ford - Service Center

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March 11, 2021

They showed me exactly which parts in my car that needed replaced and explained everything throughly. They were very nice and even showed me pictures after to see all the work done. More

by Sareedy6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
March 09, 2021

Always honest and great to deal with! Reputable service department and trustworthy sales staff provide a well-rounded, automotive sales and service experience which will maintain our loyalty as a customer. More

by cmcclelland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Greenawalt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
March 08, 2021

Great service and friendly personnel. Took the car in right on time and completed the work without issue. Answered all my questions. Great place to take your vehicle. More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Garber, Doug Casane
March 03, 2021

We had our truck in for an oil change. The service was done in a quick and efficient manner. Everyone was courteous and friendly. The service department was clean. We are pleased to do business at Bob Fer More

by Kozy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
March 03, 2021

For a complicated diagnostic job the service department did a great job determining the issue. Would not trust just anyone to deal with the electrical and computer work needed. More

by JR556
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
March 01, 2021

Whether it’s Finance, Sales or service, like this visit, the friendly staff treats you like family and do a superb job. Ferrando Ford and it’s people are “Simply the Best!” More

by BStefano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
March 01, 2021

Service and sales at Bob Ferando is always first class. They try to meet all your needs in a timely fashion.They also give you a full explanation of your service problem. More

by Pwjewell4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber
February 24, 2021

John Barney runs the best service department anywhere in this area. Thorough, professional and prompt. 100% Happy. Will not go anywhere else. Each time I am at Ferrando Ford World I am treated with respect More

by MARKJMEYERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
February 17, 2021

Very friendly, reasonable costs. I needed new tires and recomended the top of the line michelins and i absolutely love them my truck has never driven through the snow like this it's better than when it was More

by WARNER7500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Garber, Doug Casane
February 12, 2021

Took my vehicle in for a rattle. Thought they fixed it but it was still there when I picked it up. The tech came out to figure out my concern and they ended up keeping it another day. Figured out the i More

by Szklenski115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin (mechanic who worked on my vehicle)
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